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It’s sad what happen, I don’t recommend to anyone to play on this website. They will put you in a bad situation, if you try to take your money back you have to wait 10 working days, but they take your money instantly and they put you to send them a lot of information.
I’m wondering why when you lose money they don’t have this requests ? Plus if you have a withdrawal in progress they put you to wait till first one it’s processed, but when you make deposit after deposit it’s not a problem, they accept.
Sorry for my bad English, I hope everyone will understand.
It’s sad what happen, I don’t recommend to anyone to play on this website. They will put you in a bad situation, if you try to take your money back you have to wait 10 working days, but they take your money instantly and they put you to send them a lot of information. I’m wondering why when you lose money they don’t have this requests ? Plus if you have a withdrawal in progress they put you to wait till first one it’s processed, but when you make deposit after deposit it’s not a problem, they accept. Sorry for my bad English, I hope everyone will understand.
I raised a query initially back in November. It’s now January and despite many many e-mails chasing an outcome, I finally received a response from a so called manager who lacked empathy and understanding to my situation. Although this casino may seem professional by the looks of the site and the choice of games, the people that work there are rude, inconsiderate and not helpful at all. I’m still unhappy with the outcome of their decision, but this casino is all about taking your money and nothing else. I would strongly advise anyone considering registering with this casino or any other casino affiliated with 888 casino to strongly avoid playing on their sites. There are plenty of other casinos out there who are keen to provide a great customer service and this isn’t one of them. Wouldn’t even give them 1 star. Please avoid playing with one of 888 casinos. It’s not worth the hassle.
Good welcome offer and all the games I love if only I could play them
Signed up and deposited but then got frozen out. Finally got through to be told I need to send my ID first. No other site does that until the withdrawal stage. Requested my money back which will probably take forever.
Good welcome offer and all the games I love if only I could play themSigned up and deposited but then got frozen out. Finally got through to be told I need to send my ID first. No other site does that until the withdrawal stage. Requested my money back which will probably take forever.
I registered with them got 77 free spins plus 21 more. I got to withdraw £100/I dont have any photo ID and they accepted my birth certificate and a letter. Which I though was great. Defiantly be putting money on here. And it was easy to send ID and withdraw winnings. Nothing. Didn’t dislike anythingGreat site and I would recommend to anyone. 🙂
I have sent a message to 777 on Monday. They say they reply within 48 hours. It’s Friday now and I havent gotten any responses. I have send another message per mail on Wednesday and today, no respons.Also, I have called their support. The call goes silent after one peep. I’ve tried it twice, both times the same.I hope they’ll reply and get back to me asap, but as you most likely understand, I have my doubts about that.
Nothing. No live chat. Very very basic layout and seems very slow. Just about everthing hence the 1 star, shocking layout of the casino you swipe down and it goes across, very slow withdrawal times. These quickly need to get up to speed with others before being left behind in that department. Ultimately i cant understand how it can take them 30 seconds to take the money but between 4-7 WORKING days to pay out.
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