888 Casino Ratings Archive

There are much and different games. Very easy to register en deposit.Everything is super good when I was losing and deposit again, you get good promotions emails to deposit again get free spins and bonus. Everything changed dramatically when I start to win and withdraw. Then everything getting very difficult and take a very long time. Only canceling the withdraw is still very easy. Simply they wait till you cancel and lose all the money. I closed my account by casino888.

I like the fast response on initial email. Clear terms of deposit and withdrawal. Lots of games to choose from. New games arriving weekly. Fair bonus on deposit Oh my god. After depositing close to $2000 I wrote customer service with a complaint of sluggish software and random session issues. I requested a small free sports bet for compensation. Respectfully I stated in my email that I was considering moving my online gaming entertainment to another platform. Those exact words. To express my frustration. Customer service then took it upon themselves to lock my account and it took me almost 24 hours to unlock it. Messing up pending sports bets. They had no right to do that. I wasn’t mean or disrespectful. I was polite and to the point of my concerns. Which were never addressed I still play. And still deposit. However, I’d never ever recommend them to a friend or family for the way I was treated. Also I find when some bets get rejected it’s not credited to your account. I didn’t even bother to write them about that in fear of my account being locked. Terrible customer service. -100 out of 10. Never experienced anything so disrespectful to a money customer. I saved the email logs as proof of my claims.

Lots of games and no freezing games as I heard or read reviews. Well also I was so worried that 888 don’t pay back. Read lots of reviews that 888 don’t pay or makes it difficult or delay the payments for ever.I played and won and I was so worry but in fact its not true. Ok they do ask for verification before they make the payments. But as soon as they verify you they pay you straight away. I received my first payment £1300 today and they also paid me £3700 today and I should receive in the next few days. I only dislike is transferring the money to the players takes longer then what er want. 3 working days is acceptable like other casinos. 5 to 8 business days is a lot I think.

A month ago I tried to withdraw 1000 euros, my bank rejected the international transfer and sent funds back to cassava through target system. Since that moment I have made 4 queries about the issue and still have not received an answer from support and funds have not been placed back into my account ;(

Lots of games and no freezing games as I heard or read reviews. Well also I was so worried that 888 don’t pay back. Read lots of reviews that 888 don’t pay or makes it difficult or delay the payments for ever.I played and won and I was so worry but in fact its not true. Ok they do ask for verification before they make the payments. But as soon as they verify you they pay you straight away. I received my first payment £1300 today and they also paid me £3700 today and I should receive in the next few days.I only dislike is transferring the money to the players takes longer then what er want. 3 working days is acceptable like other casinos. 5 to 8 business days is a lot I think.

Not a very large selection of slots. Plus I had a hard time getting a match on my first deposit, it never happened. The site kept freezing on me and the games didn’t all load. And you need 20 dollars in your account to withdraw. Sticking to Betfair or sugarhouse.

They have some exclusive game I couldn’t find anywhere else.

Worst ever online site! I just wonder if the people operating this site think this is still the 80s? Jeez why make it very very simple to take money from your customers and when it’s time to withdraw you have the most stupid excuses? You sat down and decided to get into trustly for deposits and nobody thought how about we do the same for withdrawal? Worst customer service I have encountered in my 10 years of playing! Everything works fine for them but nothing works for the customers! I have atleast 7 unanswered emails! You only have 2 people operating your technical department? Stay away from them!!!

There’s a nice theme towards the layout of this site. When entering a promotional code 90% of the time it wasn’t applied to my account. Getting a response from customer support is like pulling teeth as its a very painful wait time to get any sort of result. Your looking at a 2-3 day minimal to hear back from them and at that point, most people have already played thier deposits. I’ve contacted them numerous times regarding bonuses and have had nothing come back to me, even though I entered them as they were advertised on the correct day they were active. I took a break and temporarily excluded my account and when it was time to play again my account was still disabled. It took about 4-5 times of reaching out to support via site and emails until about 2 weeks later, we’re they removed the lock. The game selection is very poor and the level of service is even more so. I don’t recommend trying this casino before you have had a chance to try your luck on others with a much higher rating and customer satisfaction review. I can see on this page that others have had similar experiences with support and that dosnt surprise me.

Deposited 200usd idebit payment (highly not recommended they don’t write back to emails as i had a problem with my account number and wanted to change it) won 100 didn’t get paid 25 dollars for bonus not sure if you, although im not sure you needed to meet wagering requirements. When I won I requested 888casino to withdraw through wire transfer but they sent it to idebit account. Major delay never paid since go to real local casinos instead I dislike the way they handled my withdraw they didn’t direct it to my bank account. I idebit wouldnt respond to emails and requests to my account.