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My experience: I found 888casino as a reference in regulated online casinos and chose to trust. The available slot games are good, the online game providers are diverse, there are many bonuses in different areas such as sports, slots, online casino. I had no problems with the games and felt they were honest, I made a significant profit with a lot of luck. However, after trying to verify the account to withdraw the balance I had problems and because I didn’t speak English, communication with support was quite slow. In the rules that almost no one reads, support has up to 14 days to respond and even if it doesn’t take that long (they responded to me in 1 day) you need to be patient to explain your situation in detail and wait for a response as it may go through other responsible departments. I managed to make the withdrawal successfully, I had support to resolve the entire situation. A recommendation: check the account completely before making the deposit, proof of residence must be in your name and only use water/electricity/telephone bills. I recommend using the site, in the sea of fraudulent sites, 888casino is reliable, has durability in the market, regulated to operate in the USA, but bureaucratic. Be patient when dealing with support, they will give you the support you need to resolve your problem, but within 14 days read the rules.
They don’t pay, I’ve been trying to withdraw my amount since October 21st, they’ve already deleted my account without my authorization, they ask for documents every week and they don’t pay me.
i do the genie spin bonus and it’s always said when it’s over but the daily spin is worth it
i won a fair amount of money from here, no issues with getting it onto my bank, but they then blocked my account the day after i recieved it, emails to them about this were also ignored
This is one of my first casinos and it still works very well as before. When I decided to come back and play again after a while, I saw that almost nothing had changed. Lucrative welcome bonus, wide selection of games and fairly quick deposits. However, I encountered a problem in the work of the support team. I wanted the conditions of the welcome bonus
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888 Ontario poker operation department without funds since 15th Aug,2023. Today it’s 9th September. I’ve requested two withdrawal in a total of $400. They randomly request to ask me to send documents without providing reason. I abide to rules and follow instruction to have First 4 digits and last 4 digits of debit card to be shown. They deny it without reasons, second time they ask first 6 and last 4 digit to be shown. I abide the instruction and cover cvv they deny. Now it’s the 3rd time, I don’t understand why is the process took place initially, they’ve never responded my email as I’ve requested not explain why they deny each verification process. I believe they just deny it without any reasons and abuse the system. The 888 Ontario operation team employees have integrity issue and abuse the power of the system to deny each validation without provide any reason and should be fired.
I found myself very bad, to withdraw I had to provide several documents and they didn’t give me the welcome bonus they promised me during registration
Missing money from every withdrawal transaction. They take away $30 from each transaction. Contacted customer support, it’s been 6 months with still under investigation.
Everything was great until august 2022. I was playing regularly in the casino and haven’t had any problems. Casino site was working ok and also payouts were processed according to limits. I was playing for couple of years in the casino, without any issues. Mostly I was playing slots with progressive jackpot games and was lucky to win couple of times. I was able to make withdrawals according to casino limits without any problems. In august 2022 the casino asked for some additional documents to be sent as part of verification process, which I sent. I am still waiting for verification process to be completed. Last couple of months they are not even replying to my emails. Whenever I send an email they state that they will reply in max 72 hours but there is no reply at all. I also called them to their phone support and the girl on the other side also promised that they will reply via email in day or two, but nothing happened. I am waiting for months now already and since there is no reply from their side I asked them to close my account and send the remaining balance to my ewallet. They are not replying to my emails and still didn’t send the money to me.
Everything was great until august 2022. I was playing regularly in the casino and haven’t had any problems. Casino site was working ok and also payouts were processed according to limits.
Jackpotmeter Consensus Scores
71%
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