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I made a $300 aud payment via Usdt and it’s been 8 hours since the payment was confirmed on the blockchain.
Balance has not updated and staff continuously lie about the status of the payment.
I have attempted to share payment receipts, confirmations and evidence but they ignore it.
Have made no progress whatsoever despite contacting their online chat on 10 occasions.
Stay away at all costs. This site is close to a scam. They will approve you for a tenth of what you request. They will not even payout your average bet in the hopes that you get frustrated and lose everything. After requesting 2500 payouts three times I have been approved of 1250, 750, and 500. Let me add that I have also had over 10k in my acct when requesting these amounts. They hide behind their terms and conditions stating that they can pay out in smaller increments but it’s really so you keep betting and lose your balance. Customer service takes a week to respond and won’t tell you what you need to do to get to the higher cashout level. I put 100k in bets in and didn’t get approved to even cashout 2500??? After that they keep going down on your amounts no matter what you do. This site will be out of business in a year and you will never get your funds. By the way, you can deposit unlimited amounts but they decide how much you can withdrawal
Betwhale is one of the few websites to continuously give out good bonuses for every deposit. The delay is a few days to get approved and then bitcoin sent. It is true that large withdrawals take some time, but I have gotten $700+ out many times. If you can find a website that gives these bonuses and rollover, please let me know. I will continue to use and enjoy Betwhale!!!
Not sure why there are so many negative reviews, I just joined last week, deposited about 5,000 and was able to withdraw 2,500 with no issues. Betwhale has a great sportsbook (haven’t tried the casino because it’s not my preference), highly recommend!
The customer service representative Oscar was very friendly and was able to resolve the issue I had quickly and offered me a great offer
I’ve felt with customer service representatives before at other casinos and I have to tell you this gentleman is top notch
Sincerely Dan Lesage
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