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Worst casino to deal with when it comes to deposit. I’ve deposited money 4 times & all 3 times previously it delayed credit in my Casumo account by 2/3 hours
Yesterday I deposited 4th time & it’s been 24 hours it’s still not credited to my casino account. Today after following up umpteenth times they said it’s not reached them.
How the hell successful transaction never reaches them….????
Pathetic casino support team. Despite sharing bank statement of transfer, they didn’t bother to check with their payment provider for 24 hours.
All other casinos I deal with all credit funds immediately post showing them bank statement.
But this support team was so pathetic,vthey kept saying it didn’t reach them instead of investigating it further. Worst chat upport team
My original favourite place to play. The level up system has gotten less generous but it’s still enjoyable. Bonuses less and withdrawals slower in recent years but the UX, the branding, the games selection and CS are all great so overall, happy.
I like the new sport betting part and the app – all made very nice. Live chat was helpful but I didn’t have really big issues to solve. Verification took a bit less time than in a couple of casinos I played. Not so many live games, I’d like to have more promotions and less weird navigation on the website. One of the payments was rejected but it was failure of my bank possibly.
The most bureaucratic site I’ve ever played. Live chat doesn’t solve anything, just write an email. When I write an e-mail, the answer comes in 7 days. The validation process is very slow, 1 month +.
Casumo is old-good casino back in years, like LeoVegas Casino is, it’s very trustable and verified casino, it was adversited in Finland many times.I played here 2-3 years and i’m not playing anymore because of the lack of bonuses you gain, you don’t get any promo email (AT ALL). Played around some K’s in total, withdrawals are usually 1-3 days, never instant sadly.
I don’t like this casino. The support is unfriendly and did not respond to my words. I had a bigger problem with the casino. Don’t want to go into it anymore, but I am very disappointed. A zero of mine.
One of my favorite casinos to play to. I really like the support here, whenever I speak to them they are always very polite. I also like the big selection of games and congratulations on a super mobile design. Top! Not much to complain about in these close months. Verification was a bit slow and maybe a bit more variation in promotions would be cool but great casino.
I’ve been a player at Casumo for about 2 years and I find it to be one heck of a good casino to play at. They are always improving their site and games. But what I like most is how customer service has improved from when I first signed up. They are friendly, helpful and do their best to help with whatever problem I may have had. Once verification was complete, I would only have to wait less than a few hours for withdrawals to be approved and only 48 hours to get my winnings. The only thing I can think of is that Casumo doesn’t use Interac E-Transfers for withdrawal, which would make getting your winnings immediately after approved.
They have newest and most popular games . Costumer support is nice and understanding and keeps respect player, no matter what player is asking.Like visual look of casino and thema about adventures. After all very good place to play
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