Casumo Ratings Archive

– proffesional customer service- fast payouts- nice gaming layout- allot of slots variatyWhen I started playing I received allot of valuables. Now a days I dont receive any valuables. So it would be the perfect casino if they do something about the bonuses for loyal players.

READ THIS IF YOU ARE CONSIDERING CASUMO!I have played in several casinos during many years so I think I can say I have experience in gambling websites.The games are almost the same as in popular gambling sites, casumo has all you need. Only thing they stand out is they have novomatic games which all of the casinos don’t have!If somebody wants to know i deposit 1000-4000 euros a month so i consider myself as a highroller.I give you little comparison now:If you are high roller and looking for some good free spins and bonuses… well this isn’t your casino. The bonuses are quite poor. I play quite a lot and don’t really get much. Usually just 15-25 freespins with minimum bet and rearly with 1 euro bet. The level up system is fun but does not give you much benefit even if you are black belt. (maybe casumo can reply and tell me is it possible to get better freespins etc. or how the level rewardin system works?) As a high roller I don’t see the real value here. 2 years ago I played in other online casino and got really treated well. I remember once I was on big loosing streak and they gave me 500 euros in bonus with only 1x waggering requirement!!! How can you really beat that? And also got many times 100 euros with 5-10x waggering requirement and some times you got 100-200 free spins with 1-2euro bet.But here is the reason I play mostly at casumo. The customer support. It is the best amongt all the gambling sites I have played. I chose customer support over bonuses because I think it is more important. So if you person who thinks that when you ask something from chat or you have problem and like issue to be solved quicky this is the place! So to conclusion: If you are high roller and want to get big bonuses, look for other casinos. If you are low to medium roller or a high roller who does not really care about bonuses go play here. You get small bonuses from here to there but it’s not something really to look for. You get first class customer service with no delays and fast withdrawals. Go see it yourself if you want. We like different things.

ITS GOOD casino they have so many deposit methods

Good selection, fun site to navigate. Fast payers. Trying to get an answer out of Customer Service is a waste of time. They act all ‘pally’ and call you buddy but would be better to answer the questions. No loyalty points.

Their website looks great.
They have a very friendly customer support.
Their staff has offered me valuable information about promotions, wagering reqs and how to activate them. All of the chat was also combined with pleasant chit chat and funny advertising about the theme of Casumo Casino: the sumos.
I had some great playing sessions on Casumo while trying my luck on their Yggdrasil online slot machines, which are among my favorite ones.

Friendly and quick live support. They have some game like 1429 Uncharted Seas, that is little hard to find. Everything work well, they have fast payout, and they are very reliable. My personal opinion is, if your a small player, you can have a lot of small win opportunity there. But if you are Medium-High Roller like me, we got no special treatment, no treats, no vip bonus offer and no more consideration then a penny player. I just make small test yesterday. I spend 900.00 in few hours (For me it’s a small lost). Basically, i have a routine. I play specific amount of money in my 6 preferred casino. and make some Math. I wont go through RTP since we are talking about luck. But my not scientific but well organised Excel Spread sheet is very clear. This casino is where i get to lower play time for the same money and same bet with the same game. This is base on several test. Yesterday my own day limit was reach like superfast. So i try something that i hate! I been in live chat and make some fun with the chat agent (They always make some fun with you) then i ask if they would consider give me a special deposit bonus or a couple if free spin (I hate ridiculous .10 cents free spin) but i just wanted to see how they will threat me. The answer was a funny no, but a clear no! That enough for me to quite this friendly and nice casino for now. I am not telling i won t return ever, but they need to find a way to make their best Customer happy. Once again this SITUATION IS FOR ME ONLY. DO NOT CONSIDER MY MATH WILL BE THE SAME FOR YOU. RNG has no friend, and Chance is something randomly random. But on Casumo, it was not random enought for me!

I love Casumo. The service never works with breaks. Any payment method is acceptable which is very convenient and useful. They always payout on time. All games are smartly organized by categories so if you are bored of one game, just click one next to it and have fun. I’ve never got 200 spins but one tie I was lucky to get 50 spins. I played Pink Elephants and got really lucky.

Recently signed up at Casumo and found it very easy to use. The wide collection of games keeps me busy every night when I sneak away for a couple of games. My favourite game is currently Beauty & the Beast, as this is my all-time favourite movie! Would love to see a win soon 😉I use PayPal all the time for online transactions as I feel safer with them, so it would be great if this option could be added!

Very poor customer service. After making a complaint I found staff to be sarcastic and rude. I recommend avoiding. There are much better online Casinos.

Casumo is a Nice looking casino..lots of new and exciting slots…works well from mobile device…great graphics, very different to all the other casino’s I have played at…Firstly I play at many casino’s 32red risk, guts, etc… but in I’m my experience this is probably the worse customer support experience I have ever had totally rude with a sarcastic nature…and when I complained about customer support my account was closed outrageous..! In all honesty I would avoid, if customer support can get it wrong it such a way, it would make me be very nervous if I ever had a big win there….what a let down by customer support! ..learn from 32red support there is first class….such wasted potential casumo!