Disclosure: At GamblingSites.com, our mission is to connect you with the best gambling sites and informational resources available. If you click one of the links on our site, we may earn a commission payment at no extra charge to you.
Same as the other complaints – the verification process was way beyond “security” and should have been the process to add money to your account; the fees to add money and withdrawal money are excessive; it takes days or weeks to get an email response; I did get one withdrawal and they claim they wires another which I did not receive so they are requiring my bank statement; and I got an email at midnight last night stating that I reversed another withdrawal that had already been approved; just more ways for them to ensure they do not pay out money to winning players which just keeps players from playing on their site; and yes big wins in the beginning and then seems like bonuses are turned off and you can’t win anything. UPDATE 050423 I got my $2500 back in my account, so my balance is back to $3250. But now they are stating they cannot wire to my WA bank so I will have to use crypto, which I am not going to do. BUT they already wired other winnings to my bank, so they CAN – what liars. They will take every action to not payout. UPDATE 050523 – UPPER CASE IS MY REPSONSE TO EACH OF THE CRAZY COMMENTS FROM DUCKY LUCK: You were emailed by the head of the department letting you know the reason why we are unable to send you the wire to your location. TODAY, AFTER AN EMAIL I RECEIVED A PHONE CALL FROM A HOST, WHEN I RETURNED THE CALL THE HOST TOOK MY QUESTION, THEN WENT TO PAYMENT PROCESSING AND GOT STATUS, AND THEN CALLED ME BACK TO CONFIRM THAT BOTH OF MY WIRE WITHDRAWLS WERE SENT ON 05/02/23. You were informed and explained by him that due to restrictions by the BANK itself is not able to send the wire to you. THERE ARE NO RESTRICTIONS BY MY BANK (ACTUALLY IT IS A CREDIT UNION) AS I WAS WIRED ANOTHER WITHDRAWAL DIRECTLY TO MY CREDIT UNION ABOUT 2 WEEKS AGO WITHOUT INCIDENT. Unfortunately, this is the case. LIE We DO want to send you your money as soon as possible. LIE You will need to request it again, knowing that wire transfer is not an option anymore. I CANNOT REQUEST AGAIN AS MY WITHDRAWALS SHOW AS “COMPLETED”. Even though you do not reside in one of those states, your bank is WA and is not accepting it. AS I STATED ABOVE THIS IS NOT TRUE. The head of the department informed us that if you do BTC today, you will be paid today. STOP PUSHING CRYPTO – I AM NOT INTERESTED. The other possibility is to send you a check, but, your bank might not cash it for the same reason. MY BANK WILL CASH A CHECK, BUT IT ALSO ACCEPTS THE INCOMING WIRES FROM YOU AS I HAVE ALREADY RECEIVED THEM!! 050523 1030PM PT I just did a live chat and was assured that my wires were approved and are in a batch ready to wire…same as the previous live chat, in fact that time I was told to IGNORE the email stating they could not wire to bank. I have screen shot of all emails and live chats as proof. And these are the withdrawals in my history that show as completed: ID Amount Method Status Date 205364369476509 -2500.00 NGine Completed 2023-05-02 14:20:37 205364369450572 -2500.00 NGine Completed 2023-05-02 14:18:31 Unreasonable verification process. No email responses or solutions. Pulling teeth to withdraw any winnings. System reverses approved withdrawals so you will gamble. Small weekly withdrawal limit. Cant get a straight answer out of anyone. They steal your money from your account.
Okay my final review, promise casino guru. After playing through over 10k I have a give a big thumbs down on Ducky. I won initially but like others have said, they must have different betting profiles where you win less. Now I am getting hardly any epic or buffalo wins over thousands of spins. And when you do win, if you have used any type of promotion, you either have insane requirements or a limit on what you actually win. Case in point, I was on their ‘big winners’ banner on their home page 4 times with wins from $5.5k to $8.5k. How much did I actually withdraw from those $23k+ big wins? Nothing. One run I had over $5k but was limited to a max payout of $750 because of a promotion. Another I had over 10k but was limited to a $2500 payout. What happens to the extra $12k when I cash out $759 and $2500? Just disappears. Gone. After that I built up to over $10k again. But then, you’re limited to a max weekly withdraw of $2500. And actually getting the withdraw can take over a week. So I started a withdraw and sat with $8k in my account. And we’re gamblers, so what do we do when we have a lot of money? We bet looser. Then the payouts seemed to disappear, and my money just dwindled down over a week. During that week my withdrawal was never processed, just sat there in limbo. Eventually I reversed them and lost that too. So long story short, winning is almost impossible. And if you win, DL stalls on your payout hoping you lose your money and reverse the withdraw. Stay away.
I had to update this because of a really unprofessional and disappointing experience with customer support. I just had a horrible experience with a customer service agent named Kathy. She refused to apply my free spins and I deposit daily. I’m ready to disable my account over the way I was just treated.I enjoy the site for the most part. I deposit at least 3 times a week with bitcoin, which I suggest using for deposits and payouts.Payouts take about 48 hours during the week and they do not payout over the weekend so if you win on Thursday you won’t receive until the following Tuesday. They have good deposit bonuses if you are comfortable with a high play through, it’s a cool challenge for regular players. There’s very few game’s restricted during the bonus play which is really cool. You also receive free spins for deposits over $30 which takes the sting out of losing. It’s better than many sites out here. The verification process is annoying so I would suggest that you start the process at sign up so you don’t have a long wait and aren’t tempted to reverse your withdrawal during the wait. I usually deposit around $40 with a bonus and I’ve made several withdrawals for around $350 using the offered bonus. I’ve only had to wait for my first payout and that was due to the verification documents I failed to send in. Few restricted games playing with a bonusSo many games on this siteTimely crypto payoutsCustomer support
75%
80%
USA
Canada
Australia
UK
