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So I’m still waiting on a withdrawal from April 9th. I was told last week it was processing. I was told two days ago it would be processed that day or yesterday. I was told today they are experiencing issues and they HOPE to do payouts next week. This is extremely frustrating. I really did like playing here but to advertise 24-72 hour payouts and then do this is not ok.
Really like this casino, in my top 3. I also love the games, definitely recommend this online casino to anyone looking for fast and painless withdrawls. No jumping thru hoops. If you happen to need to call for help they are hands down the nicest and most helpful customer service representatives I have dealt with. Very willing to make sure you are 100 happy and your issue is solved before they disconnect with you.
THIS IS THE MOST BOGUS CASINO I HAVE DISCOVERED!!! And Ive been to some crappers. Heres the details… I made my first deposit with them today with a bonus. Against the odds, I came out well ahead of their menacing 40x playthrough and requested a withdrtawal. I already had a feeling that they were gonna crawfish and not pay out. But I saw a promo for a referral bonus and sent it to my wife. Keep in mind, Ive already submitted all the docs for verification, BEFORE she made a login. I looked into the terms of the pending referral bonus and noticed that it says one account per household. I thought the right way to combat this dumb rule was to go onto chat and explain. Again, she has submitted or verified nothing at this point other than her phone number. The wonderful support-witch replies with ‘only one account per household’ and my wife is the primary which makes me second…. Before I could even finish reading the sentence, I was booted and account locked. Cheap, shyster, rotten group of ***! All because I had a pending withdrawal. MORAL OF THE STORY… DO NOT GIVE THEM A CENT!!!
Took over 2weeks for verification. Then out of $3000 I won on a bonus of the casino, I got $200!! Customer support pff lol what customer service …fn joke. Then recently they took all promos away bc they say I’m skilled player it’s unfair to others. Now not that I need the bonuses but pretty unfair! Don’t go to these unlucky #@@!@.
They wouldn’t let me withdrawal without some big stipulation. And now I have to wait over 10 days before I can be processed. The support was good just to tell me I wasn’t gonna get my withdrawal til it processed. That’s the only thing I could get a straight answer on.
Another terrible experience here at this casino unfortunately..they s*****k you in with what looks like great promotion offers or free spins but when you actually login and play it’s just a poor excuse for well run machines and games .half the games I tried to play were odddly not available basically out if order lol and the look and graphics will give anyone a headache..be wary my friend’s
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