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I play on this site everyday at least once and I enjoy it. The bonus they offer after a loss on a clean deposit is better than any other casino and keeps you playing for hours. I have also won a handful of times and had successful cashouts. With this last one only taking a little more than 24 hours. I recommend to all.
This casino is horrible!! I have been waiting a month and a half to get paid! I keep getting the run around from each customer support agent. All my documents were confirmed and approved. I was told I was paid on 12/25/23 which wasn’t true. I reached out multiple times and was told the same thing. Finally one of the reps told me there was a problem and I was paid out on 1/18/24! Almost a month later!! I am still waiting for my money and at this point I doubt I will ever see my money. They are quick to take my money but full of excuses when they need to pay.
The first deposit bonus is excellent. they often give free spins. There were no problems with withdrawing money. however, sometimes bots seem to work in technical support.
Verification and verification process . It takes a month !) I made several deposits in the casino, in a few minutes. Withdrawal takes almost 30 days !!!. 30 . The mail is not answered for a week. Deposits made more than withdrawals. I do not understand why the casino is not in the black list. This is a real review . Transaction ID 3566543 E-Currency 150.00 EUR 2023-12-20 )))!!!! ******* )) The test was completed . Your message 8 days ago . Documents and selfies were accepted 3 weeks ago . Invoice was sent in two formats . Do you want 30 days to see my documents again ?) Just return my deposits. It looks endless. I’m not waiting a month anymore. Give me back my deposits !!! And close my account. The deposit was made via bitcoin. I want immediate withdrawal.
Horrible attitude to customers, always delay payments, return and put money (in cryptocurrency) not in full referring to the rate, although the rate was perfectly normal. In general, this casino humiliates you!
I feel like the low score on this site is deceiving. My experience with DuckyLuck has been great. The games are fun and when I won on freeplay, I wanted to withdraw so I followed their instructions to get verified. Made the request for the withdraw, and received it, the whole process was done in 10 days! No questions asked, just congratulations.
I have been using Ducky for about 2 years. I knew right away they were legit after reading verification deposit/withdrawal, bonus requirements. I have found few sites that make it easy to find and understand and all the requirements . My glows and grows..Glows-Deposit methods-credit/debit cards, crypto and most recently Zelle. -Variety of games-Customer service is quick and professional.-Withdrawl date can be provided via chat (give at least 24 hours for it to process)Grows…-No Rewards for Middle Tier Skilled Players.New and High Roller status can claim rewards. As a skilled player that has spent a good chunk of money has had me looking for other sites. Have to wait to be invited to High Roller status. Can’t figure out how they decide. I reached out to customer service and was told can’t ask to join, I would be invited by email. -Would love a smaller min deposit (simple solution to reward SP who can’t receive other perks). -Withdrawl via crypto takes 3-4 business days. Kinda takes out reason I use crypto. I understand and not a deal breaker for me
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