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Horrible attitude to customers, always delay payments, return and put money (in cryptocurrency) not in full referring to the rate, although the rate was perfectly normal. In general, this casino humiliates you!
I feel like the low score on this site is deceiving. My experience with DuckyLuck has been great. The games are fun and when I won on freeplay, I wanted to withdraw so I followed their instructions to get verified. Made the request for the withdraw, and received it, the whole process was done in 10 days! No questions asked, just congratulations.
I have been using Ducky for about 2 years. I knew right away they were legit after reading verification deposit/withdrawal, bonus requirements. I have found few sites that make it easy to find and understand and all the requirements . My glows and grows..Glows-Deposit methods-credit/debit cards, crypto and most recently Zelle. -Variety of games-Customer service is quick and professional.-Withdrawl date can be provided via chat (give at least 24 hours for it to process)Grows…-No Rewards for Middle Tier Skilled Players.New and High Roller status can claim rewards. As a skilled player that has spent a good chunk of money has had me looking for other sites. Have to wait to be invited to High Roller status. Can’t figure out how they decide. I reached out to customer service and was told can’t ask to join, I would be invited by email. -Would love a smaller min deposit (simple solution to reward SP who can’t receive other perks). -Withdrawl via crypto takes 3-4 business days. Kinda takes out reason I use crypto. I understand and not a deal breaker for me
I have never played on a more fraudulent, crooked, scandalous, deceitful, dishonest, duplicitous casino website, they bait you in with large bonuses and honor the deposit bonuses. But the NIGHTAMRE begins when you win and want to withdrawal any winnings small or large, they’ll take $$$ right out of you account without warning or notification, and play on words when it come to the hellish verification process in which they’ll drag and attempt every means to exhaust you in all your attempts to be paid out what you thought is your winnings, it’s not winning if they DO NOT PAY YOU! people heed these WARNINGS and REVIEWS! the live 24hrs chat agent will not assist you in getting paid, in fact they are there only to comfort you in the fact that your not getting paid! you will be in an continuous and endless loop between all of the departments, none have any direct contact with another only with emails, each departments responses are designed to PRY you off ! In my experience they will not pay you same day, same week, same month BUT if you request a withdrawal reversal they’ll accommodate that INSTANTASOULY ! GETT YOU SPINNING JUST SO THEY STEAL IT BACK FROM YOU! I refuse to play any further so I cannot comment like the others who have and can no longer accumulate any wins, thank god I found these reviews before I went down that rabbit hole. I am and have been subjected through the same painful process of verification and payment times, I’m now on the 4th week and going awaiting for payment of 2k, I wish I would’ve researched the website earlier and found these reviews, I’ll own that, that’s on me. for anyone new STAY AWAY, DO NOT WASTE YOU HARD EARNED MONEY HERE, they DO NOT HAVE A LEGIT OPERATING LICENSE AND ARE RESPONSIBLE TO NO ONE.PLAY on a site the will pay you hassle free… THERE IS NOTHING TO BE WON HERE, IT’S SET UP AND STRUCTURED SO THAT YOU’LL ONLY LOOSE. NOTHING POSITIVE TO SAY ABOUT THIS SITE LONG AGONIZING PAY OUT TIMES….IF YOU GET PAID. EXCRUCIATING VERIFICATION PROCESS. EXTREMLY IMPERSONABLE, NO ONE TO PHONE CONVERSE WITH IN THE EVENT OF ANY MISUNDERSTANDINGS OR OBSTACLES. DEPARTMENTS DO NOT COMMUNICATE BY PHONE EITHER ONLY EMAIL, SO EACH DEPARTMENT ACTUALLY HANGS THE CHAT OUT TO DRY AND TOSSES THEM UNDER THE BUS, LEAVES THEM HIGHA AND DRY WITH NO UPDATES OR COMMUNICATION
This casino that completely charmed me with its combination of quality, variety of games and exceptional bonuses. After a few weeks of playing on this platform, I am convinced that this casino is among the best in its category.
Seems alright I have never cashed out got close to but they take longer to process cash outs so I ended up reversing and losing but winnings came from a free spin bonus max cash out would’ve been 250 if I would’ve left it alone til Tuesday
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