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DO NOT USE. Please do not use no matter how desperate you are. I have registered on Gamstop. This casino is lethal. On the 17th June I asked to be self excluded. This was ignored. I carried on begging my VIP manager < name removed > telling her she was ruining my life. She totally ignored me. I begged on line chat. They would cut off the conversation. I completed so many online contact forms. Finally on Friday, I bombarded live chat. I had already lost my home and family, she didn’t care as long as I was depositing. I threatened to keep bombarding live chat. But when I called her out stating she was to blame for ruining my life she blocked my account. Not even having the courtesy to reply. No matter how desperate you are, we have an illness and companies like this need to close down immediately. I asked them to return my money from asking them to self exclude to try and get my life back in order. But NOTHING.
Good amount of slots to choose from so I have no problem1. Live chat do not help in the slightest been told different things from each of them. There have even closed the chat while I was typing! (Rude!)2. I withdrew 100€ on 11July it’s now 14thAugust and the website states 7-21 working days, well that’s a lie.Payouts are massively SloWwWW (oh well soon be Christmas lol)
The casino is quite nice, everything goes without a problem, registration is fast, deposit and withdrawal are also fine, bonuses are also ok, so I am not afraid to recommend it to anyone
The $20 sign up bonus did not work for me. However, I contacted support via their chat option and within about 2 minutes at the most, my account had been credited with $30 instead. So, I can definitely say I experienced very friendly and professional support. I didn’t get very far after that though unfortunately. No chance to withdraw since I lost during my play through period, but their Rival games were fun to play while they lasted. Would recommend.
Very bad casino. I’ve been waiting 3 days for my deposit of 20 euros to be transferred to my player account. Nothing man is put off is still checked. Then they should send it back. That will not do. Not recommendable
This place is fun great customer service fairly decent variety and games! But above all great customer service!! Thank you, Matthew Gamble Safely y’all!🤙🏼
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