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I enjoyed this casino extremely its in the same group as hellspin, instant withdrawal , verification done in less than ten minutes time, all providers, welcome bonuses plus another weekly set of reloads with lots of spins and games too, highly recommend
I enjoyed this casino extremely its in the same group as hellspin, instant withdrawal , verification done in less than ten minutes time, all providers, welcome bonuses plus another weekly set of reloads with lots of spins and games too, highly recommend
I created an account at this casino and completed the verification process for my account, providing all the necessary documents. However, when it was time to withdraw money, they started making meaningless requests to verify my account, even though it had already been verified previously.Initially, they asked me for photographs of both sides of my credit card, with my name visible but with certain information hidden. After I sent them this information, they informed me that they also needed a copy of my credit card transaction, which was to include the time, date, amount, and details of the transaction, as well as my name. I complied with this requirement and sent the requested documentation.However, they later informed me that I had never used that card at their casino, which was confusing and contradictory. Since I had already provided all the necessary documentation and verified my account beforehand, I expected the withdrawal process to be smooth and hassle-free.I am disappointed and frustrated by this situation as I have followed all instructions and provided the required information. As a recommendation I suggest, do not create an account in this casino. The customer service at this casino is extremely poor.The account verification process at this casino is overly complicated and cumbersome.Handling withdrawals at this casino is extremely frustrating.The lack of transparency in the policies of this casino is concerning.The fact that they inform me that I have never used my credit card at their casino, despite having provided proof of previous transactions.
I created an account at this casino and completed the verification process for my account, providing all the necessary documents. However, when it was time to withdraw money, they started making meaningless requests to verify my account, even though it had already been verified previously.Initially, they asked me for photographs of both sides of my credit card, with my name visible but with certain information hidden. After I sent them this information, they informed me that they also needed a copy of my credit card transaction, which was to include the time, date, amount, and details of the transaction, as well as my name. I complied with this requirement and sent the requested documentation.However, they later informed me that I had never used that card at their casino, which was confusing and contradictory. Since I had already provided all the necessary documentation and verified my account beforehand, I expected the withdrawal process to be smooth and hassle-free.I am disappointed and frustrated by this situation as I have followed all instructions and provided the required information. As a recommendation I suggest, do not create an account in this casino.
Be very careful with this casino. They have many difficulties when carrying out the survey, they ask for ridiculous documentation and when support is needed they say they are having technical problems. Please do not play on this platform. In addition, I asked to close the account several times without success.
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