Jackpot City Casino Ratings Archive

High wagering on bonuses for a full microgaming casino. Good hourly 100€ slotfreerolls. Friendly and helpful customer support. Too long withdrawal. Never been able cash in out because iv’e reversed them before they hit to neteller. 4K limit per week? that pretty lame. But i did play alot in here and the overall experience was great!

I won $4oo on my first deposit, payouts were fast, the spin wheel though is stink I mostly get joker or fastfoward just too get the joker again.

Gaming providers are all favourites, awesome layout, fast and easy to navigate too, alot deposit options, chat response is fast response just min info. Not enough communication through email or phone, the account was blocked and no explanation via email or anything. Chat not enough information, managers never got back to me to follow up.

Games are fun and have nice image quality, the deposit method is easy and fast, the payout is very fast when you decide to make a withdrawal and the bonuses offer are great!! The amount of the new games per weeks or per months are low to compare of other casinos, should have at least 3 new games per week. Well, that’s my advice to compete with other casinos.

If you’re from Canada and have cable tv you’re aware of this casino, they advertise non-stop. So in June of 2019 I deposited $50 and lost it pretty quick. If you’re from Canada and have cable tv you’re aware of this casino, they advertise non-stop. So in June of 2019 I deposited $50 and lost it pretty quick. A few days later I went back and deposited $10, took the bonus they offered, I’m guessing it was 75%? Anyway I went to the never played by me Playboy game with the bonus wheel and on a .50 cent bet got the bonus wheel right away, it landed on something and gave me $50! Sweet! I upped my bet to $1 and got that wheel again! It landed on free spins which paid just over $100. I upped my bet slightly to $1.25 and Boom! The wheel dropped again..this time it landed on the Gold bunny and paid me $1000! It was the first time I’d hit 1K on one spin online and I’ll never forget it. Well I spent the next 3 days making big bets and small bets and ended up withdrawing $1800, which was etransfered to me in 3 days without my being verified! So I kept $100 in there and ran it up to $600, withdrawing $500 which was again given to me without being verified! I get chills recalling this experience, my Second best run at a casino ever. So back to the $100 I kept, I went nuts, hopped up and making mostly max bets, I could not lose, I still have screen caps of wins on Break the Bank etc, I got up over $6000 and how many days later? Who knows, withdrew $3500, leaving nothing in my account to play more, But this time I got the notice I’d have to be verified and they were really sticky, I sent in my bank statement but it got rejected and finally a few days later they got back to me informing me they wanted 3 months of my statements. Got that but again rejected, wanted it in PDF, omg I remember thinking this is not going to work out but eventually everything was accepted and they paid me out. So on a $60 deposit they paid me in total $5800–I couldn’t wait to deposit another $50 the late night my $3500 came in so I did and right away noticed they weren’t offering me any sort of match bonus-odd but whatever-so I hit the Wolfs Howl game and noticed my max bet is now $1 when before it was $10. Wth?! I quickly texted my friend Shannon who on my advice had joined up and had no luck, to log in and see what her max bet on that game was and sure enough hers was $10- dodgy! My max bet on most all the games I’d played and won on were now substantially lower as well. I ran through that $50 in a hot minute not hitting anything but determined deposited another $50 and nothing! I remember I finally got a bonus on Rockabilly Wilds and it paid me $0! It was like day and night but besides the bet manipulation I thought well I’d been so lucky it’s probably just normal I’d have a bad spell..a few days later I tried $20 and again nothing! Hmm the next day I tried $10 and this time went into chat to ask why I wasn’t being offered any match bonus and why was my bet options lower than previous? I was told “that’s the way it goes, maybe in the future you will but in the meantime you can try spinning the lucky wheel of fortune” which I had spun probably 50 times and never got anything. Lol! I asked again about my bet being lowered on the games and was put on hold for over half an hour and then just kicked right out of chat. When I tried to go back in it was unavailable lol! Anyways ran through that $10 in 10 seconds and was about to leave when I remembered to check my loyalty play and sure enough I had something like $400? from all the play I’d done in bonus money available which I quickly redeemed and lost, played min bets mostly and it was dry spin after dry spin! So I can’t say for sure but I know something dubious was going on. I left wondering why they had done what I’d thought they had done, wouldn’t they want me to keep playing there so they could recoup some of their money? Besides the $130 I’d put back in. But I guess not. And if you’ve gotten this far in my retelling congrats! Lol. There’s only one bit left..so a few months back I was watching Real Housewives and the JackpotCity commercial came on so I had to, for fun mostly and when I logged in I noticed $4 in my balance, which was weird-so I deposited $8 etransfer, the minimum being $5, and cautiously started playing, so many new games! And I’d checked the old reliables and the max bet was now back to the $10+… but I could not hit anything again. Done in ten minutes. But I can’t say dont play here, I had the most fun! and up to that point, my biggest withdrawals.. just watch your back and know when to leave I guess.

Mmmm I’m scratching my head, easy deposits. I’ve never encountered any issues depositing. Jackpotcity has cured me of online gaming. I’ve been playing online for a long time and jackpot city is giving me the worst experience I’ve ever received at an online casino. Withdrawal process is to be desired. Can’t withdraw with visa, or personal bank acct. It is a withdrawal method but sorry not at present. I will receive my winnings if I use a web wallet. The delaying is ridiculous. No communication, I’ve had a withdrawal reversed five times now without any communication from jackpotcity. Been a member over 3 years. I tried web wallet still waiting. No explanations, no communication. Live chat are nice, but unable to support. No problems depositing, impossible to withdraw.

Micogaming, lots of games options. Overall website layout looks nice, easy to navigate. Live support wait is minimal, agents seemed nice enough. Lot’s of deposit options.Personally, my overall experience was the worst I’ve had with any online casino. The time for verification and withdrawal was unacceptable, over a week. Considering other casino’s are doing the exact same process as little as a few hours to a couple days, if you want instant or quick withdrawals, find another casino.

One of the first online casinos. At the time I started playing it was good. They have progressives that I liked and the bet per spin were really cheap…. I’ve been playing on jackpot city for almost 10 years now. Sent in my documents many times throughout the years. I’ve always had to wait over a month to get paid out and it’s never anything extremely rich. I even had to argue for a lousy $190. This last time I’m trying to cash out 550$ and now I’m waiting three weeks because they needed documents again,and when I did send the doc’s in they asked for a "explanation" for the difference between addresses on my doc’s and i.d. I emailed my explanation and because I know how slow jackpot city and knowing documents alot of the time do not get sent to where it who there supposed to go to when you do as they request, anyways I went to live chat right after I emailed them the explanation and they told me they are sending it to the right department and should recieved an email within 72 hours. I’ve now been chatting with them on this issue 9 times and it is always the same thing: "we need an explanation for the address on document" and when I tell my story again, and again, they say "okay I see that and I am now sending the explanation and docs to the right department on high priority". My withdrawal is still pending. So 9×72hrs us how long I have to wait? And now I am also getting the famous "CloudFlare" screen when I try to log in and "chat". I was even stupid enough to keep depositing thinking maybe they will be like"yeah she’s playing alot still, let’s get this issue resolved a.s.a.p" or something thinking maybe they care about customers and loyalty. Try 21.com or video slots. There payouts are 48hrs to 7 days and have better offers and there chat is really awesome for support . Thank you

The layout of the website. The agents working for this casino do their best to help but there are not able to do so as the policy of the casino is not focused on providing support but hope people leave their unpaid withdraw and leave the casino after playing for real money. Support is the poorest in the industry. You don’t lose your money on this casino. You can choose tons of casino but please be aware that this casino is a mess! Can’t believe they are holding a license of the MGA. Also please note that if you ever have problems to contact MGA and don’t let them get away with anything!

They have changed the monthly loyalty bonus. They simply decided they aren’t giving it any more and never told the players. I only found out because I went to live chat to find out where my monthly loyalty bonus was. It was a “management” decision. Yet they advertise the giver the wager the more points you earn. Seems a bit of false advertising to me.