Jackpot City Casino Ratings Archive

Good games, nice looking website. Customer service sucks. Bad service, withdrawals are long and they scooped portions of my winnings for some unknown debt on another site. They wont provide me details and said they could not help. Very shady and I would not go back.

I like the daily deals 100% deposit match. Loyalty points when redeemed have no playthrough restrictions, free spins given to depositing players daily. Great live chat and support! Only dislike is the limited selection of games. And the loyalty tier benefits expiry of tier points after 3 months!

Good choice of games. Very nice customer support … UK based so they do not have to respect Canada do not bother rules (unsubscribe). All Thumbs Down Here,

There is an enormous selection of games, which is a huge plus. They also accept a lot of different deposit methods, which is important for Canadian players. Finally, they offer a 100% match bonus on your first 4 deposits. However, this is only good for the first one. Read “dislikes” for why: I lost my first $400 (+$400 bonus) pretty quickly as I found some of the games’ payout rates were extremely low. That’s ok, this can happen anywhere to anyone. What I found most annoying about this casino is that when I deposited my second $400, I received the $400 bonus but now I had to play through ok BOTH deposits!!! This seems ludicrous. Once I’ve lost my initial $400 + $400 bonus, my new deposit should only require play through for THAT deposit!

Good choice of games and when eventually verified quick payout time. Constantly emailed as a “loyal” member offering “great” bonuses. As someone who was using the site on a regular basis I was rewarded with my bonuses attracting a wonderful 70x play through requirement. After talking to 2 different live chat staff, and being fed a string of different excuses as to why the play through increased from 50 to 70 I was left with the explanation that it is a computer generated increase. So basically for being a loyal member I was rewarded with a higher play through! AWESOME

I won $7300 on slots last week and they paid out in two sections this week.

Stunning support via chat and a personal email regarding my winnings. More casinos should look at their support and follow these amazing people. Also, tons of bonus offers every week. Nothing but praise for this site.

Customer service was AMAZING!!! They worked with me when sending in documents, I’d lost all my Photo ID, they were understanding and let it slide after I sent LOTS of supporting documents. They lady who was helping even sent a bottle of champagne to my house. Great People. (Thank Thank You Sharon) It Took me about a month to get all my documents in and 1 week later my winnings were in my bank account….. ($79,000+) If anything… getting some RTG games to go with the Microgaming.

Had a great experience with Jackpot City. Was very luck to win >$30,000 playing Jurrasic Park Slots!

Being an online and international operation you’re always a bit worried that you wont get paid if you win big but they contacted me early and consistently answered my questions! SWIFT transfer in <24hrs once payment was processed on their end. Thanks to Orpa and the team! Paypal would’ve been a nice withdrawal option but can’t complain given SWIFT worked so well!

First day playing the casino nothing but trouble and time wasting money wasting, stay very clear very bad casino for Australian players, all players in general I just want it very clear n be understood and known, id hate for another player like myself who cannot afford to be scammed cheated out of money winnings bonus.Advise all askgambler supporters to help put a stop to this scamming casino, there unfair to players from the get go, make u sign away all your rights before u can join n play, why would they need to do that? U ask yourself, because it puts all the rights and decisions in the hands of the casino and leaves nothing to fight for no legal rights to fight for u have no legs to stand on when any problem occurs, Downloaded version has very bad server connection in games, I lost over 300gbp on avalon multiplayer due to game error! Started playing betting high playing fast building my bonus up after about 20min solid building punching out $ to get my bonus up the game decides to not finish it last spin the reels just kept on spinning. The spin never stopped on my screen but by the casinos play review it checks out there was no issue! Thats a cop out there was a major issue I just downed a lot of cash in the hope I was going to hit the bonus round witch I 100% would have by the time my credits run out still had over 500gbp to play through I was going to down the lot to hit 99x bonus, that was my plan to hit the bonus an clean up and cash out fast. So the reels just kept spinning on my last press,contacted support straight away even why my reels was still spinning away bonus doping by the second, the support chat pretty much said I was a lair my spin finished correctly and then continued telling me to go view the end result of the spin in my account.Took 3 hours to get told I was a lair and that was the end results, I dont want my money back that is a cheep price to pay to find out your colors and intentions for players.Other issue… So before I deposited into the casino I wanted to be verified first, I wanted to lodge my docs before any withdraw cause I didn’t want nothing slowing a withdraw down.They refused to give me the information I wanted before a withdraw was issued! The casino will only give you the details u need to verify your account after you make a withdraw, 100% designed to slow u down an prolong the withdraw, the longer the withdraw is in your account the better chance the casino has of not paying you out bacause you cancel it u get bored n wanna play again its very spiteful of jack pot city casino and there not the only ones!So finely I made my first and only withdraw, now im pending because my accounts not verified, I have to contact them for the information to verify my account, 48 hours later my documents still not accepted, they got accepted 3 days later, then my withdraw got sent to processing department and sits there for min of 24 to 48 hours,there it gets sent to another department to be sent issued n sent to your neteller account or bank card exc exc, absolutely rubbish how they treat you,I think it was 5 or so days later I got sick of waiting and wanted to play again. boom there system worked got me to cancel my withdraw.The end of the day I only lost 48 aussies dollas 24gbp so I dont care I just wanted to express what happen and how I got treated by jack pot city,still think its because I only deposited 24gbp to start with they really didnt like how I was winning so much so fast I truly believe whey watch your game play n trigger the glitch error, these absolutely nothing stopping them from interfering with your game play on there end I truly believe they do. Not to mention there stupid leaving up system so unrealistic, all the games these casino offer are not owned by them, u can play all your fav games on most casinos now days.Please help remove these casino types from online gaming, remove em from askgamberlers.Askgamberlers please dont remove this, how are real genuine players going to get facts if you remove all the dirt on casinos like this one, u need to let the ppl decide the players not use not the casinos us the players the ppl who actually lose out on these casinos like this.

Jackpot City is in my top 3 and I’ve played the field.
I just checked my JP city account history from Jan 2015 to Nov 2016.
I only play slots and I’ve deposited $1104.00 and withdrawn $16200.00.
$15000.00 plus profit starting from mainly $50 deposits is a pretty good deal! The casino has a 24-48 hour pending period before they’ll even look at processing your withdrawal.
During this pending period the casino has a ‘Reverse Withdrawal’ option which I strongly disagree with as they do not offer a ‘Lock Withdrawal’ option. No other complaints!