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Jackpot City Casino Ratings Archive

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I thought it was easy to set up an account. Other than that, there is not much at all to like about this casino. It is very difficult to get paid out despite having long wait times for payouts and for the first time ever, not even receiving the entire amount I won. I’ve deposited on a separate account before closing it down as I was thousands down on the account and didn’t want to lose. I recently decided to play again so opened up an account, and ended up winning 1200 from a 100 dollar deposit. I received only 700 dollars and was told 500 was for previous returns. I’ve never owed them anything, my bank always had the funds and was immediately charged for my deposits. So half my winnings were taken and nothing was explained to me. Never had this happen on any casino, and their live support is doing nothing at all to help.

January 23rd, 2024 See Comment

Made couple deposits over the past 2 weeks, hardly any win, but they let u play, on average, all the wins i got never exceeded the amount i deposited, so, if u deposit the minimums 10eur, u will get max 20-30 if ur lucky, but to withdraw u need 50 eur, so it’s a dead end if u play on the low.The bonus wheel is a joke, i spin it couple times every day for the past 2 weeks and never won anything. No bonuses in promotions sections too.Took 3 days to verify profile without problems.

December 8th, 2023 See Comment

get a free spin everyday and now the money wheel daily games are great but the 50 withdraw sucks if you put 20 on then win 40 you gotta just keep playing that’s the only thing i don’t like but you can deposit 5 dollars i like that cause deposit low and win high i say

November 24th, 2023 See Comment

I’ve played this online casino site for many years, and was very happy with this site, paid out all the time. Unfortunately three weeks ago my opinion of this site drastically changed. After management requesting my verified ID (again), which I readily supplied, no one from this site is responding to my emails. I’ve tried their chat line however I’m constantly being told my documents are under review, (3weeks and still waiting). This site has my winnings and is not responding to my emails. Warning stay clear of this casino!!!

November 8th, 2023 See Comment

had a situation years ago and they refunded my money asap, and that was awesome, i felt respected. Chat was good.

November 1st, 2023 See Comment

How would you rate Jackpot City Casino?

Jackpot City definitely does not deserve a place on the warning list here. I say this responsibly because I have been a member of this casino for more than 10 years. I’ve probably had over 50 withdrawals and never a single problem. I am really surprised that this casino is on the warning list

July 31st, 2023 See Comment

Zorro, don’t be so sure about this casino. In ten years, Jackpot City Casino has changed its soul. In 2018 it merged into a group with a bad reputation, which was already involved in unfair practices. I suggest you switch to a casino with good ratings and better reviews.

July 31st, 2023 See Comment

Terrible Casino, run away will not pay your winnings, only deposit is fast withdrawals are infinite time consuming, outdated games, it does not pay to deposit your money here

July 23rd, 2023 See Comment

Not as advertised, I have deposited over 6900 dollars in the last year and have only successfully cashed out 600 and it took over a week to get it and for anyone who has a problem gambling, i would steer clear Ive only really had luck on one machine and now they have figured that one out and changed the odds on it cause one week i’m winning almost every spin and then i play it again a week or so later and nothing then i sign up at one of their partners spin casino and loose 900 in 2 days on that same game and oh ya i forgot every time i seem too win over 2000 i have issues cashing out because of bonus requirements and theirs is 70x and if you take a 100 % bonus and deposit 100 be ready too have to get too 7000 before you can cash out and in my experience that’s impossible and if you even get close they add these stupid 10 cent 20 spin bonus free spins and interrupt your game in the middle of winning and switch you too that game to spin 20 useless 10 cent spins that yeild around 1 dollar almost every time and some times you get zero and then your wager requirement to be able to withdraw is now higher because of a stupid useless unwanted bonus spins they keep poping up on your screen so fast while your playing the game your winning on that you accidentally press the accept button conveniently placed on top of your spin button and it’s messed up your hot streak your concentration and ya it happen to me when i was only 1200 away from cashing out 6200 and in half hour i was broke and i’m not sure why i couldn’t cash out every time i lost 1000 it kept saying i was 1200 away but never went down even after loosing spin after spin 5000 dollars i had just won so in my opinion they rig the machines and do very sneaky shit too make sure your set up for failure

May 28th, 2023 See Comment

They are a fraudulent company. This is a good thief I used to play 12,000 baht but they deflected to pay. Sent proof 3-4 times and still can’t pay me. claim like that Who wants to go in and play? Please spread the word. Don’t get involved with this company ever. They are thieves. They will steal your money shamelessly. In fact, his company didn’t even deserve a place in society. There should be an inspectorate Then don’t let companies like it. came to cause trouble to others If anyone has had an experience like me It would feel really bad.

April 25th, 2023 See Comment

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