Karamba Casino Ratings Archive

Nothing to say that’s positive about Karamba, I joined in December 2016, deposited £1000, which they then gave me a £200 bonus, I played Roulette and won £7000, they then told me I had to wager on Slots and won £9376, I withdrew, then 2 days later they confiscated all my winnings and returned my £1000 saying that because I had accepted the bonus, played Roulette they had the right to confiscate my winnings, I disputed this and eventually took them to the independent Betting Adjudication Service, 6 months later IBAS ruled in my favour and forced Karamba to pay me £8376 winnings, happy days, maybe this review will help others who have had issues with this terrible site!

Love this casino. I’ve never had a problem within this casino.Always good deposit bonuses. The chat staff are friendly and always willing to help. Even if you ask for something no deposit they most of the time help out with spins. I do not like that Sunday free play has changed. It goes on depisits made now not just automatic like it was

10 Star Casino! I have played And won Allot! 2 days payout service and received allot of Bonuses.Easy Game Selection, Easy Evolution Live Gaming, Allot of Netent Games (Starburst).They do have Bonuses on Every deposit (for Platinum VIPs or greater I guess.. I don’t know for sure).Also Quick Responds On Their CHAT TEAM.I love this casino:)

They have a good bonus system with a great vip ladder. The time taken to withdraw money is completely unacceptable. First of all the cash out is pending for 48h, then they take 2 business days to review your documents, they won’t accept them the first time don’t be fooled, you’ll have to try again 1-2 times and they take their full 2 business days EVERY TIME. Then once they finally accept your documents, they will take another 2 business days to process the withdrawal. THEN after almost 2 weeks your money will be sent. They will send you an email saying bank transfer takes 3-5 business days so you will wait 5 business days but the money WILL NOT be in your bank account. You will go back to support to ask them what is happening and they will tell you that the payment was sent 2 days later than they tough and that now, all of a sudden, bank transfers are 5-7 business days and NOT 3-5. So I won over 2 weeks ago (it is Wednesday now) and support told me I would get my money by next Tuesday meaning a total of 3 weeks between my win and the cash out. And oh yeah, by now I kinda know they tell me b***** after **** so I’ll see if the money is there. Even if everything is fine and money is there next Tuesday it will still be a 3 weeks delay. This is horrible, and a customer support that takes 2 business days to reply to you about anything is really frustrating. Not to mention how misleading they are when it’s time to ask for documents. They say they want a picture of a card while in fact they want a statement, then then they say they want a bank statement when they want a copy of a check. They will not tell you exactly what is needed because all the time they let you wait your money is still available to play with and that is exactly what they want you to do, they want you to get angry, take the money and lose it. I would not recommend this casino to anyone except if you don’t mind waiting weeks and weeks for your cash outs.

Love the selection of games and they always have offers, plus the free games on a Sunday is a bonus. Layout is a bit dated, could do with coming inline with their sister sites.

Great selection of slots and I won 2000 pound just before christmas and submitted my docs through the uploader and hey presto!!!!. Once accepted received the money with in 3 days as stated.

They have offers all the time ! Some are really great others are ok , but it’s nice to get something for nothing ! When I don’t win lolllll In all seriousness the game play is good and keeps you entertained, even if you don’t win all the time

Great site, plenty of excellent reloads and the SUB is excellent value for money, would recommend. Site layout is a bit of a pain, if they could upgrade it that would make the site even better.

Absolutely shocking service in terms of withdrawal! Have sent documents via email on 6 separate occasions but apparently not been received, account is self excluded so can’t upload via doc uploader and live chat extremely unhelpful! Stay away if you require fast pay outs

Recently joined Karamba and must say I was impressed by the selection of slots available. Took advantage of the new player bonus and played through the deposit and bonus in line with the wagering requirements and actually made a healthy profit. Very impressed with customer service, I have had one introductory phone call from them with a follow up email advising how I can upload identity documents online via the My Account section. I have uploaded my documents and am assume I am verified now, I have a pending withdrawal which takes 48hrs before been processed which is a little long in comparison with other sites I use but is acceptable. Each day there seems to be a new promotion (todays being 100% match up to £200) which I will probably be participating in, just need to confirm that they have verified my account which they should have done by now, most sites get this done with 24 hours. Looking forward to continuing to play here at Karamba and this may well become my new favourite site. Nothing so far, I have only rated them 8 stars as I have just made a withdrawal that is pending, should go through in next few days, and am yet to receive confirmation of receipt of my verification documents that I uploaded. I am sure these are potential 10 star site for me personally and will be back to review again once I have played a bit more.