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Much to my surprise they did in fact award me with the free $20.00 ND Chip so was stoked with that. On the negative, i thought i would try the download version but every time i clicked within the casino, Malware popped up. Very annoying and time consuming and disruptive. Hopefully this can be fixed.
I was introduced to rtg casinos by my brother. My wife and I both created accounts not realizing that this would get me banned. That was over 8 yrs ago. Last month I contacted the casino to see if there was any way to clear up my account and delete any other accounts. They looked into it and stated that that wouldn’t be an issue. After giving them my info and updating my address I was told this would apply to sister casinos also. So, I’ve been depositing thinking everything was fixed. I noticed that I was still not able to log into sun palace casino so I contacted them via live chat. They told me I was banned. I told them that I was told everything was cleared up and was able to log into Las Vegas USA and had even made a couple deposits. I asked if my deposits were more like donations. My response……chat was closed. And was once again banned from all casinos related to Las Vegas USA with no answers. I feel that is a shady thing to do. Obviously there security dept have no standard procedures and no communication. I’m still trying to figure out why one day I was told everything was fixed. Just to find out I had made deposits that would have been voided if I had won. Don’t use this casino. I feel ripped off now. My I.P. Is blocked now, so I can’t even contact any of the casinos via live chat to find out what is going on.
I have made several deposits here and no issues. But if you plan on a “quick” payout process, go elsewhere. I requested a minimal withdrawal, just to actually see if they were legitimate and the process was almost SIX weeks. I will not be playing here any longer. Too long of a wait for a few hundred bucks.
rtg gaming, high playthrough on bonus, locked tournaments, higher than normal withdrawal. Maybe I’m missing a key piece that makes this a winner but overall average at best. Hit it and win it I guess.
From my experience the games in this casino do not pay. I’ve made 15 deposits and never once withdrew. The games play unfairly I wouldn’t give them a single dime. This casino is not legitimate and is clearly out just to take your hard earned money. Stay away from these guys!!!!
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