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Hi Well it looks like I am going to start off my first decent win ($1000) of the new year with problems. On Monday 02/03/14 I used a bonus code with a %100 match $1000 max cash out at Las Vegas USA. Normally the Main Street Casino Group is a little tight with a 40X play through. I still like playing with their casinos because they seem to have 3-5 rating at most review sites. I also trusted them because when they launched Old Havana Casino I won a $500 cash out the first time I played there.. ! also received a check in hand with in 7 business days. This win of $1000 is starting to worry me. On Tues 2/4/14.I sent the paperwork necessary for my payment. I got an e-mail later that afternoon stating they had received all my paperwork they requested. Now its just a matter of waiting 5-7 business to get my check. So I think. Then on Friday 2/7/14 to my surprise I get a e-mail telling me they can not process my check until they get a verbal verification of my information. All the years I have played and cashed out at casinos never has a casino received all my paperwork then contacted me several days later for a verbal verification. Well I of course call them and they just wanted my mailing address and phone number. So I am pissed that 3 business days have just been wasted and I am a little suspicious about what is really going on. Then on 2/11/14 I send an e-mail in the mourning asking for an update. I get a response on 2/12/14 telling me this. We have experienced an unusual amount of payments traffic lately and the limitations in terns of number of approved events per week imposed by the payment providers have created a backlog , but rest assured that your winnings will honored at the earliest. We will notify you once we receive confirmation from our third party payment providers that your payment is processed. Well the only thing I get from that response is we don’t have your money now and not sure when we will sorry, but don’t worry you will get paid sooner or later. It really makes me made that the casinos on line have your money in just seconds.but when it time to pay out they always have some bullshit why you need to wait. I really hope this is not another casino group going under. I will keep you updated on my winnings.

February 14th, 2014 See Comment

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