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Bonus money and real money gets together and you dont even know your spending your money it looks like your only playing bonus cash until you realize you got nothing left but some worthless bonus cash
Easy to navigate through site Good choice of games, although nothing I haven’t seen at any other sites
I just deactivated my account from this site, been a member for the past 7 months and deposited almost $10000, they give out either very little or no bonuses at all and they have a vip level which means absolutely nothing. I was treated no better after depositing $10000 then when I first joined, there is no loyalty with leovegas.
If you like bonuses and cashback or even good customer service, look elsewhere, leovegas has none of it.
This used to be 1 of my favourite sites until this year. I loved the support and the variety off games here. It was also good that they added a sports betting section I’ve had misleading promotions including 1 with a picture of twin and saying if I deposit and wager £30 I’ll get 100 spins on twin spin then after doing so they wasn’t added. Support told me it was a mistake and was meant to be starburst. I hate starburst and would never of participated in the promotion if it was this. Sometimes promotions are also badly written and support at times didn’t understand them either. What’s sad about how in change my rating to a low 1 and never play here again is the customer support is abymisal at times. T he last straw was yesterday when I received a promotion and phoned up the UK support number to ask about it and got someone speaking a different language. I asked for English and was asked for account details. 5 times I asked what details she would like with the only reply being she needed my account details to help? I asked to be put to someone who understood me and she hung up on me. I went to use live chat and it’s unavailable. I emailed them and nobody bothered to reply! I’m sorry but I’ve been playing online casinos for 19 years and this is the worst performance from a site I’ve ever seen and the first time I’ve asked for my account it be closed
Don’t really understand where all the negative complaints come from. LeoVegas is by far one of the best casinos out there. Good games from many different providers, bonuses in your mail when you’re least expecting it and overall nice support and an easy to navigate site. Sometimes when you’re depositing it says it didn’t go through, and then you try to deposit again and then all of a sudden you have deposited twice even though it says the first deposit didn’t go through. Not a big problem but a bit annoying for sure. Would like an option to search for a specific provider.
Very poor vip experience. No response after a few days waiting. After they claim they have the best vip experience on the web. The Pause account buttons don’t work on their site…. don’t want you to leave… but also don’t respond. Very dishonest. Stay away from these jokers
This is one of the best online casinos in my opinion. They have a wide selection of games and deposit/withdrawel options. I love that they offer interac online as a way to deposit! Very friendly customer service and processed my withdrawel very quick and easily.
From time to time, it takes your money, and don’t give it “back”. On one time, I lost 640 euro in two days. After a few weeks later, I could win almost 1500 euro back. There are some good, and bad games (as everywhere). I played only slots stuff, so my review will be on them exactly:
– Support is really nice and kind – Withdrawl is very easy and quick – A lot of slots, live games, etc to choose from
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