LeoVegas Ratings Archive

Their website looks good and it always has. I’ve been using them for quite sometime now. Today I was craving some slots. deposited some cash and started loading slots just to find error on a bunch of them. the ones that worked I didn’t fancy playing them. Live chat clueless of what is happening only advised me to clear cache and history and coudn’t assist no further.Don’t know if I will ever go back there as there is so many other casino with good working slots.

This site has a very good selection of games and the site is very easy to navigate. However I did not have any luck and lost a quite large amount of money over a very short period of time. I do realise this can happen and that sometimes you just have no luck. However I was very disappointed by this site’s attitude when I requested some sort of bonus. They refused my request and compared with other sites I have played on they seem particularly unprofessional when it comes to customer relations. There are loads of other sites out there who reward their players with bonuses especially when they have had large losses. Also, many of them do not have the large wagering requirements which this site has in place.

Good games…..mobile games quick and easy to navigate…………….

Lots of games – all kinda chinsy and poor graphics. Customer service. Was entitled to a small bonus earned from free spins cause I verified my account but the deleted it from my account after I withdrew money. Even though the $20.20 had nothing to do with my original deposit/playthrough/cashout.

Great selection of games. I play a few online casinos and the game selection is the best on this site. I’ve won over 12k on small deposits so I have seen first hand you can win playing here. Customer support is above average. Id verification was quick. Sloooowww cash outs. From the time you hit withdrawl, it takes a few days to get approved. Once it is approved its 4-5 days to get your money in your account. My last withdrawl is still not in my account after 7 days although i expect it soon. With it being 2018 it shouldnt take more than 2 days to get funds wire transferred. The biggest dislike i have is the 4k limit on withdrawls. Ive won big and had to withdrawl in increments of 4k which really sucks. Im not sure if its to ensure you keep funds in your account longer if you win big to be tempted to play and maybe give some back.Vip programs here are horrible. I’m over level 45 and never get anything from them. The VIP program is pretty useless for me anyway so far.

I have been playing with these guys for about 2 years now and they are by far the best in both variety of games and customer service, in fact they have always gone above and beyond normal expectations. I won 36,000 and it took them less than 48 hours to bank into my account. And a big thanks to Michael who always answers my emails whether or not im entitled to any bonuses and I pester the heck out of him 
love it all Im only grumpy if I cant play from lack of funds

Plenty of choice of games I guess Quick payout times Customer support, poor handling of support cases, keep vulnerable customers waiting 3 weeks for a response which ultimately was scripted. Made no attempt to engage with the customer, made no attempt at a resolution with the customer… essentially told them tough, we got we we wanted so screw you. Added further stress and anxiety to the customer, showed absolutely no emotion or understanding of the situation and just dismissed the support case out of hand. Clearly like all other casinos and are very greedy and care free

Amazing quick payouts at Leovegas!!!! They pay me in 24 hours!! I still have to spend 35X Bonus though! Bonus is good and site is awesome with great games and latest slots. UK casinos have good cust. care as well!!!

Big Selection of slot. Many withdrawal and deposit options.

Great selection of games, friendly livechat and fast payouts. The mobile platform is also one of the best out there Probably just the VIP Program, not much info on how it works besides a crazy amount of levels (70+) and no real indication what each level or level group gives you or even at what stage will you be entitled to a personal account manager. I currently spend about 2000€ on online casinos per month and its split between different casinos, but if I had a casino which would be clear about these things, I’d be more likely to play there more often.