LeoVegas Ratings Archive

My favourite mobile casino. All…… my……. favourite games in one place…..oh my word!!! Graphics are the best. Customer service is spot on. Their chat team actually has a direct link to the payment department to forward issues and get immediate responses. Very awesome. Withdrawal processing time not the fastest out there but great nonetheless. My only complaint which I can live with is I would like a lock feature on withdrawals. Too tempting to cancel and continue playing.

Friendly customer service (Ellie). I was pretty impatient about my withdrawal (I always am), after 16 hours I just tried my luck and asked if they could process my withdrawal via creditcard and they just did it within 5 minutes! AWESOME. Cashed out 4k euro’s via CC! Simple layout. Reponsive live-casino: I only play live casino because I do not trust

Lifeline bonus with good wager which is one of the best bonuses on market. Large slot and provider selection and quick to come out with the latest games. Quick verification, superb customer service and withdrawals are very fast. In the past they have been very bad handing out bonuses which they probably received a lot of feedback on. Today I regular receive 50, 75 and 100% bonuses and they keep throwing super spins at me. For reference this is my experience with Leo at level 38. Kinda clumsy menues. Not possible to search or sort by provider which is such a good feature.

I deposited 500 last year and in 2 hours Cashed out 14 k, got the funds in just 3 business days. I found the site through Evolution Gaming who produces the live blackjack for many sites or else I wouldn’t have deposited. If Evolution gaming says they are trusted site then I deposit. Long Story Short Customer service for the most part is friendly, they are regulated company. To bad they don’t have poker against others players. After A few months when I got my 14k. I got deposited about 500, they told me they will give me a bonus of about 300 or so I think. I asked the guy he requirements and It was something like 35x the bet which I agreed right. SO check this I’m playing for like an hour I’m happy I’m up like 700. I take a break and get a call from them. Your breaking the Terms of use for this bonus. I ask myself that’s impossible I’m a clean legit fair player. Poker, BlackJack whatever it is when it comes to gambling. They tell me you cannot wager more than 5 dollars a hand. I freaked out, they said you can’t double the 5. Yes it’s my fault I didn’t read the requirements but I asked the simple requirements that we all pretty much know. Roll it over something like 25x or 35x times and clear the bonus. Well they credited the 300 right away when I made my 500 or 600 deposit can’t remember. I stayed up like 10 hours betting.5 dollars and saw it was going nowhere as I’m a midstakes to high stakes player when it comes to blackjack. So I just said FK this I’m going all in can’t be bothered with this. I asked there manager to hear the conversation when I asked the guy what the requirements were and he didn’t mention 5 dollars a hand bet. Either way I’m past that this is my honest review. Yes they did cash me out the 14 k in 3 days. One Advice I give someone. If you have large amounts in your cashier. Make sure you do a screenshot or even a video screen of when you do the cashier withdrawal so you have all the evidence I don’t care if its the biggest site in the world I still do it. Lastly I’m sure at times we like to chat with these beautiful dealers, Sometimes even just rail the high stakes blackjack and interact with the dealers. So now they got a rule where if you don’t got funds your chat is disabled after like 1 min. I asked them they said this Is a decision Evolution gaming Made, which is false because I play on party poker which is the same blackjack live and it’s not like that there. As of last month I closed my account. Do I trust them for withdrawals without an issue, yes. I did send in my drivers license and bank statement as standards.

+ The site itself is (too) simple, is to use and responsive+ Tons of slots, live bj from different providers and leovegas itself+ Has sportsbook+ One of the few casino with a welcome bonus for multiple deposits (5 times)+ No rtp shown+ No jackpot video poker+ The support is the worst here. they acts like they dont care about you, u deposit, and then voila, we got ur money, so who cares wat are u doing? the ones I spoke to was completely ignorant and irresponsible bastards.+ Their live bj is like ultra hackers, I checked for all the table for 7 days, dealer always get a bj or get to 21 from 4, 5 or 6 (and never bust!). this will never happen to at least 7 live casino I played on, no other casinos get to 1/2 of that amount of luck!+ Withdrawal takes ages to be completedLike I said, these behaviors are not decent signs for a casino you should trust to (low level customer cares, iz money in, pz money out, abnormal red flags on high rtp games). It gives wins to a few, takes money from most, which maximize the profit for their advantage markets, and restricts their loss to 0 on less advantages games.

I have now been playing with Leovegas for a few months and found that they are by far the most trustworthy casino on the internet. I did have to wait a few days for verification of ID and a few days for my payment but since then I have had several withdraws and they have all been processed and in my bank account within 24hrs. A big thumbs up to all the staff at Leovegas who were all very patient and understanding. You should all be very proud of your award winning customer service. Thank you for making my experience a happy one.I hope you all have a fantastic Easter 🙂

Been a member for years, had no problems what so ever, recently started playing again and requested withdrawals, been processed within 2 hours, impressive, one of the few casinos I trust.They are great, good selection of games, no messing around here!Thank you Leo Vegas once again

Good games but not good customer care at all not happy will never use this site again Everything, they happy to take your money BUT when I won money it took a WEEK for them just to send it, went back & forth for 6 days, they wanted proof of i.d. I sent passport, no not good enough u sent bank statement etc etc, the money was being paid into same PayPal they were happy to take out of !!!!! Never use again.

Great staff at Leovegas very respectful and always quick to reply, machines are fun and exciting. Never any loading issues. Smooth gameplay with great graphics. Still waiting for verification on ID and withdrawal.

Variety of sports games every day. Placing bets is quite easy and quick. Their site stops working many times during the in play games. This makes it hard to follow your games and cash out. Withdrawals take ages to process. Customer services isn’t helpful.Also never got my joining bonus as promised.