LeoVegas Ratings Archive

Opened an account and played for the first time yesterday – lodged €550 with no problem and more importantly withdrew €600 with minimal effort – requested documents were recent bill, passport etc. I found the online customer support excellent. Dealt with Nicholas – friendly and efficient – I liked the fact that when i made contact in relation to the pending withdrawal and told they required some documents which I would have to email,Nicholas the customer service agent said to request him personally on my return which made the whole thing much easier rather than explaining everything again to another rep. Once I emailed the docs my withdrawal was processed in around 5 mins.I realize I didn’t win much but I found the play good with excellent choice. I didn’t receive any bonus for my deposits but I am not to bothered by that as I don’t like the wagering requirements before you can make a withdrawal. Overall an excellent experience – good customer care with prompt withdrawal – I will be back for sure – Don’t understand all the negative reviews on here certainly not my experience. None to mention – apart from not receiving my bonus for deposits – As long as I receive my funds I will be back

Hi I would like to say I’m a full time gambler and have been for a long time I live in Sydney Australia we are the best capital gambling state in the whole world and have more poker machines than anywhere else.I started gambling online casinos about 6 months ago and have found many of them lack in customer support and always delay my payment withdrawls, I read bad reviews on Leo Vegas but being a gambler I given them the benefit of the doubt and had received 100% customer support always answer phone and chat message is always on, and I think that’s one thing the other casinos don’t have and seriously lack. also mobile casino is rated better than everyone else by far hardly no glitches at all, and would highly recommend to anyone that’s on the Go. Good luck to anyone who decides to have a punt… %)

Not sure why LeoVegas is getting any bad reviews. Game selection is excellent and the website is easy to navigate! Support is prompt, and friendly! They don’t give canned responses and are warm and helpful. I see some people having issues with verifications. Look, if you gamble online, have a folder on your computer ready with all necessary documentation. It took my account a whole hour to get verified by LeoVegas! I’ve played at dozens of sites online, this is one of the best. Cashout took a week to hit my bank account. Other sites are slightly quicker, but I think a week is a reasonable amount of time so it’s not much of an issue.

Great site, Great games. Customer service reps are polite but could be better at their jobs if they had access to all information players might request. I’m sure it’s as frustrating for them as it is for me when they have no other response than I don’t have access to that information, I’m in another department. I don’t understand the VIP program and can’t seem to get any info from staff about it either. When I enquire I’m told that your VIP level entitles you to bonus’s and offers, but no specific details. I decided to give them a go in June and only play with them.I have deposited over $1000 per week and my turnover (wagering) is mid 6 figures according to a rep although I can’t get specific details about that either.I asked for and received 2 bonus’s for $50 and 50 free spins on starburst. The emails have completely stopped as well. The more I deposit and play the more I am forgotten and neglected….No real player incentive for loyalty that I can see unfortunately.

Wasn’t there long enough and from my dealing with the support staff not sure it woudl get anything positive from me. This site took the prize for quickest I have ever left a site. I bought a $100 prepaid card, made a $50 deposit to check this site out, well I went to deposit the remaining $50 and it was denied. I tried again (thought I got the numbers wrong ) denied. Checked my mastercard balance and BAMMO, 4 separate charges of $1.49 plus a charge of $50.93 (not the $50 even I requested). Of course it was on the end of mastercard (says the leo support staff) I contacted Mastercard and they said it was all on that end. I guess I should have looked more into this site but that was my first and only experience with that site.

Fast payouts a lot of games nice support. The bonuses are good and u get a bonus offer once a month at least. Haven’t won so much on this site yet, but I guess odds just random in the long run.

Nice layout which gives a reliable feeling but same games as other casinos. Just don’t, don’t even waste your time and money at this casino. For some reason I have been reading most reviews of this casino and I have experienced the same problem, poor payouts, they will easily dig and find any type of problem to deny you a withdrawal. There are plenty of better casinos than this one! Read the other reviews, we are many and can’t just be wrong.

As I have stated many time this casino is probably in the top two of all online casinos offering gaming.

But now they are offering sports betting….. Excellent choice of games and things to bet on.

Can’t wait to see what Trump Hillary odds are lol

Good job Leo Vegas…. U have officially just joined XXXXXX as the perfect casino.¶Nothing except there is no app from the app store that offers every game on mobile.

Also… Spin 16 games should be dumped guys.

Everyone out there that had put in a negative review on this casino are either lying or a little crazy. I’ve played many online casinos. Leo is by far the fairest, most trustworthy and reputable out of them all. And there customer service team are 24/7 and very polite and helpful. Last week, there was a glitch in the system and a bet I placed that won a $1000 was mistakingly put down as a loss. After contacting the staff, they researched the bet, and refunded me my winnings as well as complimenting me with some free spins. These guys do proper security checks, which initially can be a little frustrating, but they do it for the safety and security of the player. Seriously, if you want a casino with plenty of games and is 100% trustworthy, this is the casino to play.

If you’re based in Australia the website loads fast compared to other casinos I have played. Quite a few things actually. The support is terrible and after making over 30 deposits spending over $1,500 some how I am still NOT eligible for a bonus. It seems regardless of how much you deposit at Leo Vegas they will not credit you any bonuses. Well in the last 2 months I have deposited over 50 times and played almost every day yet every time I speak with the support team I get told