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Everyone out there that had put in a negative review on this casino are either lying or a little crazy. I’ve played many online casinos. Leo is by far the fairest, most trustworthy and reputable out of them all. And there customer service team are 24/7 and very polite and helpful. Last week, there was a glitch in the system and a bet I placed that won a $1000 was mistakingly put down as a loss. After contacting the staff, they researched the bet, and refunded me my winnings as well as complimenting me with some free spins. These guys do proper security checks, which initially can be a little frustrating, but they do it for the safety and security of the player. Seriously, if you want a casino with plenty of games and is 100% trustworthy, this is the casino to play.
If you’re based in Australia the website loads fast compared to other casinos I have played. Quite a few things actually. The support is terrible and after making over 30 deposits spending over $1,500 some how I am still NOT eligible for a bonus. It seems regardless of how much you deposit at Leo Vegas they will not credit you any bonuses. Well in the last 2 months I have deposited over 50 times and played almost every day yet every time I speak with the support team I get told
I have left a few reviews about leo but now they take the cake. Game selection for tablet iPhone unbeatable Customer service chat or phone 24/7 Pay out rate above standard Deposit methods almost perfect Withdrawal methods perfect Now, I am level 37. I made minimal deposit and cAshout 500€. I called them. Withdrawal processed in 5-6 minutes. Unbeatable. Leo Vegas is the best casino offering online gaming folks. I have played them all. I mean all. I have a few that are as perfect as leo. Casino of the year would not surprise me. Keep up the good work. There is no bonus gimmicks here and no BS… I never had a problem. Ever. I use prepaid master cards here. They want a snap shot of each one every time I withdrawal. The Leo Vegas app has hundreds of games but immortal, Jurassic and other key games do not work. Another casino app does. It is possible. Bonuses are rare but I don’t mind to be honest. I get a good will bonus once in a while. Spin 16 games and Elk are a waste of time (sorry)
There is a descent selection of slots and they do do some good matchup bonuses. I had my account for about a year. Made plenty of deposits and withdrawals. Then suddenly out of the blue when I made a withdrawal they wanted documents.Now this is where the problems started. it went on for weeks asking for more and more. Every time I sent what they asked for they would ask for more till they then wanted photos of bank cards that I had removed from the account as I did not have them any more, but they insisted I send a photo of a card I do not have. This was just delaying tactics and my withdrawal was just sat pending so after about a month of trying I just cancelled the withdrawal and blew the money because I had had enough of the stress of trying to verify my account. I then closed the account as this casino will never get another penny of me. A lot of casinos have jumped on the bandwagon with this verification as stalling tactics but what they do not realise is by doing this they lose customers so now as soon as a casino starts messing me about with verification I just write down the name of that casino on my little book as a casino I will never deposit at again. My advice is stay away from here if you don’t want nothing but stress when trying to withdraw for verification because that is what will happen here.
I was rung on the phone by Leo Vegas spoke to an agent trying to get me to deposit he said he would offer me a extra special deal. See txt below
Hey Sam! James here from LeoVegas, just to remind you that if you make your first deposit before Sunday we will triple it, give you another 180 spins and another 30 for Guns ‘n’ Roses on Monday! Good luck!
As you can see it says if u deposit befor Sunday we will triple it and another 180 spins and 30 for guns and roses.
When I deposited $70 it only went to 100 not triple they now was it had an 100 cap this was not stated in my text message offer.
The free spins as far as I’m aware they will only credit me 180 spins at 20 a day not an extra set of 180 spins and 30 for guns and roses.
This I find appalling as I deposited 800 with them this night and they will not even honnor there offers made to me in writing by there agents.
Only played once. Deposited$60 won $800 I was a bit confused about the withdrawal process but there customer service people couldn’t have been more helpful . I just received email confirmation that my withdrawal has been paid.
Brilliant casino indeed. Great games with a huge range of games to play and enjoy! Plenty of great bouses to collect and promotions run frequently. The Staff at LeoVegas are the best indeed!
Great customer care, with their dedicated, friendly and reliable online chat support, Plus their Loyalty Team who contact you to make sure all is ok and if there is anything they may do for you etc. Really really enjoy this casino and all the staff and Leo Vegas.
Top marks all round! highly recommended! Play and enjoy 🙂
They were polite when I joined. made me feel welcome, and I like how they give free spins, on certain deposits. I Dislike how I was treated on Leo vegas, in chat when I asked about my Winnings. I had a win and next day when I went to check account, I could see my funds were still there in pending, I spoke to a support Agent in chat. And he tells me I need all this information Id and even asked for an expired card I no longer use. He asked me to still send it. Basically it has been a Nightmare for me Last few days, what I send is not enough they ask for more. They say Terms and Conditions, I said look I use other sites and they have accepted this Id I send you. And then they become Rude.I feel very upset and disappointed because in the beginning they have been nice and polite, and I always rate them good. But when it came to paying out my winnings it was very different, I felt like I was bullied because in chat different support agents were coming through to me basically bullied me and ended my chat conversations. When I was chatting, I was left Tearful after this, and hurt let down by a company I though I could trust. I am a sensitive person as it is, I just can’t believe how they all ganged up on me that’s how it felt awful Experience. I was made to feel like I had done fraud the things they were saying to me.
Quick withdrawal time and good selection of games. Excellent mobile layoutexcept they never pay out on mobile. I was a regular at Leovegas, approx 3 deposits a week. I had received an email which said deposit $20 and get 200% bonus and 180 free spins on Starburst (20 spins a day for 9 days) Now I don’t usually use bonus’s cause you have to wager 30 times the amount or something similar to that but this seemed like a good deal.Anyway after I deposited I had to contact staff @ Leovegas cause I had not received my 200% bonus. They said I had to screenshot the email and send it to them and once they got the email they could credit my account with the 200% bonus but they can not credit the free spins!?? Joke.
I have been playing many years on miscellaneous online casinos. I have a very great preference for Everymatrix casino odds because of good payout and fast I’m very surprised about the low rating of this casino.
My experience with this casino is reliable and very fast payout. Very fine and also email contact in the Dutch.
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