LeoVegas Ratings Archive

Has everything you need. Solid CS. Easy payments.

When I won they asked me for so many documents to verify the account, but not only that, when I sent them if the photo did not meet their aesthetic standards of light, shadow and composition they would reject the documents, and so you can spend weeks. Basically what they are looking for is to tire you, to wallpaper. I have never seen a Casino with that policy, my opinion is that they want to scam you.

I have ups and downs on gambling in Leo Vegas casino, but overall I m returning to play there…Good selection of games., small wager on bonuses.Good odds for sport betting., Live chat, good mobile app. Very Slow e-wallet withdrawals. (Sometimes longer than 24 hrs)No poker tables. (except live game against the dealer)Very Slow email response to email. (I’ve started using live chat instead)

Games working fine. Deposit working. Withdrawal I don’t know because never get one. Hard to get positive comments. E-mails don’t answer… Like never. Chat is very slow(1h)waiting time many times. Bonuses. I have made 96 deposits and not even one withdrawal. Lost 2400euros not the biggest money I know but All cant play big deposits. So and still they haven’t given me even 20e bonus for my losses. Chat always says no bonus today. Every time same answer. Why they are so cheap!! Never get even 25e goodwill bonus money.

Fast withdrawals through Brite (almost instant). They have Merkur games in their selection and the games run well on their platform. Leovegas jackpot game is a nice extra bet. Customer support chat is almost always offline. They should hire more staff.They really don’t care about players. I had to download my information so I can have facts when I tell you this. In the past year (2020) I deposited ~27000 euros and withdrew ~19000 euros. When I asked for a bonus on my birthday they gave me 15 spins to starburst at 0,10 euros spin. Really??? I make 100-300 eur deposits at a time and average loss for a month is 580 euros. Is this the best you can give me?? I’m very disappointed! I would like to add that you can ask for cashback from live chat which they very rarely give.

Leovegas is a good casino the verify was very fast (1day) and the withdraw are one of the fastest you must only write live chat than you get the money a lot of slots…

I have been a long time customer at leovegas, and one of the main reasons I made an account there in the first place was that they had good bonuses, good support and fast payments. The mobile experience is pretty good, and I really like the feature of playing two games at the same time. Uploading documents has always been very smooth for me. Seems that payments are not great for Norway anymore, but all in all it is a very good site. It is hard to find anything really negative with this site to be honest, except the struggles with payments.

Account verification process is super painful. Several times they declined documentation that precisely matched their requests, which they only accepted once I had to engage support staff with the issue to help process a withdrawal.When it comes to uploading documents for account verification, most of their options for the files they wanted did not let me upload the file. Again I had to contact support staff to get the direct upload links to do this, as the website kept redirecting me away from uploading files, so it is clearly bugged.The withdrawal process was also bugged; after two deposits in Euros I wished to make a withdrawal in Euros. Trying to add my Revolut Euro account did not succeed, as it was originally registered in the UK and they likely assumed it was a GBP account, despite this being the same account and debit card that I made the deposits from. How on earth in 2020 issues like this occur I do not know.Avoid like the plague, the game selection is not so great (about 140 titles) and the fullscreen option actually shrinks them a little.

I come into this review yet to experience everything from LeoVegas, so the depth of my insight isn’t the deepest. I am new and haven’t cashed out yet … only cancelling a cashout after 2-3 days to continue playing after withdraw wasn’t fast enough to beat my poor decision making when it comes to gambling to the finish line. I wanted to say that I’ve played all over the place, and after not spending much time at LeoVegas I quickly felt that their systems were very LEGIT and that they provided an HONEST service. I Initially turned 100 into 500. Wanted to withdraw but cancelled few days later after losing aprox 1,000 at other casinos and turned that 500 into 1800 in one sitting of ‘Wolfs Gold’ growing. My bets from 1.50-6.25 per spin feeling like I clawed my way back. I then had an urge to want to play the bonus game in ‘Book of Dead’. At which point spins around $20 seen the balance gp from 1,800 to $0 without seeing the 3 book bonus once or big wins.Thru all this I felt that LeoVegas had a legitimate system and provided me a great service. More personalized & interactive interface, easier to access customer service.Member orientated promotions encouraging existing players to feel treated better than elsewhere.

I tried to reach customer support by chat and email. Chat support was not available at the time I was available. It was not able to give me the support I needed. Email support did not answer after 2 attempts.