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Absolutely horrible I receive nonstop emails from this group pertaining free spins with bonus codes or FreePlay money I attempt to use the code it doesn’t work I respond to the email stating that code doesn’t work and please stop emailing me yet I always receive a response from a higher up representative telling me that whatever FreePlay was issued is now in my account and to play my own free will. I happened to win on one of these and attempted to withdraw submitted all my verification documents and received an email stating that I had violated the terms and conditions by using multiple free please yeah I’m baited in by the nonstop emails telling me to come and play! Why after I have corresponded and stated to please stop sending me the emails because a I don’t like their establishments and I’m not comfortable with depositing but yet they keep sending me FreePlay and then I happen to win and they take it away from me.
I have been a member of the Genesys Group practically since they became available to play in the US. However, I am no more. I almost exclusively play Saucify/BetOnSoft casinos, which radically limits my playing field, I know. I had never had an issue with Genesys until, ironically enough, I started actually depositing money with them One would think that, as your investment in an organization increases, your benefits would increase as well. NOT HERE. It seemed like the more I deposited, the fewer nd bonuses and free spins I was eligible for. Finally i came to the casino after a particularly horrible day and asked for some free spins. I knew I wasn’t
One of the very first casinos have her deposited at. I crushed on the bonus absolutely murdered the playthrough and and had a little over 5K. I was very new to online casinos and had no idea how some of the stuff works but it lucky creek the associated properties like mandarin palace black lotus and a few others you can transfer funds from one casino to the other so I registered at all the associated casinos transferred I think $400 to for other ones leaving me about 3 1/2 K. Played on it for days really racking up loyalty points I just beside myself thinking I had a great balance at all these other casinos in addition to this so I had whittled it down to about 2750 and decided I would cash out. imagine my surprise when I heard the term Max cash out for the first time….
Another fun casino well designed out. All of these casinos under this brand group are pretty much carbon copies. From Lotus Asia to Jackpot Wheel your not going to find much variance in games bonuses or design. Still they are a decent casinos.
Very polished layout and graphically impressive selections – certainly a refreshing change from the cookie-cutter formats we’ve all become far too accustomed to seeing!
2 reasons why this site didn’t get a perfect score from me. The live chat is TERRIBLE. It seems like there is only one person for the entire site. When they do reply (which could take upwards of 3 to 5 minutes before the chat window times out) sometimes they don’t even respond back to the message they opened! My payout took about 7, 8 days. They claim using BTC is almost instant.. But I tracked the address when they sent it from my Coinbase wallet. and it was pending for quite a while. I would be cautious when talking to Live Chat also.. because you get about 3 or 4 different responses to the same inquiry. I took screen shots of the conversations I had as a precaution, and had to send them to the higher up support reps to get what I needed. Good things.. There isn’t a site that has more promo codes. Offering free spins left and right. The loyalty program is pretty stellar. If you are wanting to play games over a period of days.. LuckyCreek is the site for you. You can even sign up for some of the sister sites (a total of 12 I believe) and can transfer funds from one account to another. Pending you have no playthroughs to finish. The tournaments are super super fun, and those credits hit instantly.
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