Metal Casino – The Full Review

Metal Casino is one of the newest additions to the internet gambling industry, since they were founded in 2017. They bring a unique theme of metal/rock music to their website that is sure to attract any fan of this type of music.

Even though they are new, the licensing authorities that watch over them are about as experienced as you can get. The United Kingdom Gambling Commission and the Malta Gaming Authority, which happen to offer two of the strictest gaming licenses that a site can have, both watch over Metal Casino simultaneously.

Because of this, we feel comfortable saying that Metal Casino is one of the safest places to play casino games on the internet, despite their young age.

Just because the casino is new does not mean that the owners have never been a part of a reputable company before. On the contrary, the Metal Casino website states that their “tight team of casino colleagues” has been in the gaming and technology industries for over thirty years.

They claim to have worked for Universal, Spotify, Microsoft, Apple, Roadrunner, and Mr Green Casino.

What countries are prohibited from signing up at Metal Casino?

If you live in the following countries, you will not be allowed to play in any of the casino games at Metal Casino:

*and its dependencies, territories, and military bases including American Samoa, Cyprus, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and Virgin Islands

With a total of 245 games, Metal Casino offers a slightly below-average-sized game library. For some silly reason, both the website of Metal Casino and the customer support team of Metal Casino refused to disclose how many games they have, so we counted them by hand.

Nearly all of these games are slot games, which is nothing new in the online gaming world. The only other category in which their game selection shows some strength is in the live dealer category, where they offer an above-average number of games.

When it comes to gaming software, Metal Casino spared no expense. We are impressed with the graphics that are involved in some of these games, and all of the credit goes to the software developers that made them. Some of the game developers which allowed their games to be used on Metal Casino are Net Entertainment, Microgaming, Play N’ Go, Quickspin, and NYX interactive.

Table Games

The following table games can be found in Metal Casino:

Slots

The way that Metal Casino organized their game library makes it very tough to figure out how many slot games they have. We asked their customer service representative for an estimate on how many slot games there are, and she told us she is “not allowed to do that.”

This is rather inconvenient, and their reasoning was that they are constantly taking games down and putting new ones up, which may or may not be true.

Nonetheless, the graphics on these slot games are outstanding, thanks to companies like Play N’ Go and Quickspin. We give them extra credit for offering a free version of each game that people can try before they even make an account.

The pictures are very crisp and clear, the numbers and letters are easy to read, and the colors really pop off the screen, making for an extremely fun slot experience.

The list below gives some examples of the slot games that you can find on Metal Casino:

Jackpot Slots

The following list of jackpot slots are available in Metal Casino:

These jackpot slots are all non-local jackpots that are extremely popular on internet casinos all over the world. Some of these jackpots are currently above €3 million, which is extremely absurd, so we recommend you take advantage of playing them before someone else claims these monster prizes.

Live Dealer Games

The following live dealer games can be found on Metal Casino:

This list may seem rather short, but in reality, most online casinos only offer two or three live dealer games, if they even offer any at all! Therefore, we feel that five live dealer games are more than enough and puts Metal Casino ahead of their competitors in this area.

These types of games where you can interact with the dealer via webcam have become insanely popular over the last few years, so it is a great area for them to decide they want to shine.

The following list contains all of the deposit methods that are available in Metal Casino:

Wow, that is quite a list of banking options! They seem to have all of the basics covered and more, which is good for anyone who is worried about whether they will be able to find their preferred deposit method.

The one thing that worries us is the fact that there are fees attached to nearly every deposit method, which is certainly not normal across the industry.

The other methods charge a fee of between 2% and 5% of your deposit amount, except Paysafecard, which charges 9% of your deposit amount. Paysafecard is also not on the list of withdrawal methods, so we recommend avoiding this method altogether if possible.

When it comes to transaction times, we are very pleased with what we see. Every single deposit method will put money into your account instantly upon completion of the deposit process, except for a bank transfer, which could take up to three to five business days.

This is not Metal Casino’s fault, however, as this is completely standard and it is only this slow because of the bank delays.

The following list contains all of the withdrawal methods that are available on Metal Casino:

You might have noticed that all of these methods were on the list of deposit methods as well, which is great because you will need to withdraw money with the exact same payment method that you deposited money with. The deposit methods that are missing from this withdrawal method list are Paysafecard and MasterCard, which are notorious for only being able to facilitate deposits.

The fees that are attached to each withdrawal method are a little bit more reasonable than the fees that the deposit methods had.

Instead of charging a percentage of the withdrawal, most of these fees are just a basic flat rate between €1 and €2, with the exception of Sofort Uberweisung, which charges 1% of your withdrawal amount.

The withdrawal methods that do not charge any fees at all are Skrill, Neteller, Trustly, bank transfers, EcoPayz, InstaDebit, Poli, and Zimpler.

The turnaround times for the withdrawal methods on Metal Casino are very impressive as well when compared to their competition. Every method except for Visa Card, Trustly, and bank transfers will be withdrawn immediately after the initial processing time of 24-48 hours.

The Trustly withdrawal method will take an extra business day, and Visa Card withdrawals and bank transfers will take between three and five extra business days to complete.

• The minimum withdrawal, no matter which banking option you use, is €20.
• The maximum amount that you can withdraw for each method is €5,000 at a time.

On a weekly basis, the maximum amount that you are allowed to withdraw is a fairly reasonable €10,000.

The bonus promotions program on Metal Casino leaves a little bit to be desired, since there are only three total promotions listed. However, the playthrough requirements are extremely reasonable, and so are the time limits to complete these playthrough requirements.

If we were going to try to improve this section of their site, we would add in some tiered VIP club that rewards tons of MetCoins, as well as some leaderboard-style promotions that get everyone on the site competing against each other.

Nonetheless, let’s now take a look at what promotions they do have and consider the most optimal courses of action.

Welcome Bonus

The welcome bonus on Metal Casino not only rewards you with a bonus for your first deposit, but they also throw in a bonus for your second deposit! Why? Because Ozzy Osbourne said so. (You will get this once you visit their promotions page.)

There are three different bonuses that are possible for each deposit, but you can only claim one of them. The way that Metal Casino decides which bonus you get is directly correlated to how much money you deposit.

Below is the description of the bonuses you will receive on your first deposit according to each deposit range:

• €10-€49 Deposit: 5 Super Wheel Spins + 100% match bonus up to €49
• €50-€99 Deposit: 5 Mega Wheel Spins + 100% match bonus for up to €99
• €100 Deposit or More: 5 Epic Wheel Spins + 100% match bonus for up to €100

At this point, you are probably wondering what on earth these three different wheels represent. They all belong to a feature that Metal Casino calls the “Golden Wheel.” They are all the same in that they will never leave you empty-handed, since a prize is always given out. These prizes include things such as MetCoins, free spins, or a jackpot.

The jackpots are the only place where these three wheels are different. The Super Wheel offers a top prize of €200, the Mega Wheel offers a top prize of €1,000, and the Epic Wheel boasts a whopping €2,000 for its top prize.

The most impressive part of the wheel spin jackpots is that they are paid out in cash with no wagering requirements! This is an amazing idea that most casino should start to copycat, since it is so tough to find promotions that just give you money with no strings attached.

While the first welcome bonus was all about wheel spins, the second welcome bonus is all about MetCoins. Players from each deposit range will be awarded a certain number of MetCoins, which can be traded in for real money, merchandise, rock concert tickets, or other exclusive prizes.

If cash is what you are looking for, you will be rewarded with €10 in free cash for every 10,000 MetCoins you trade in.

We are impressed by the ingenuity of the MetCoins, as they are very flexible, and we have never seen a casino that offers rock concert tickets just for playing on their site! Below, you will find the list of bonuses that apply to each deposit range:

• €10-€49 Deposit: 666 MetCoins + 50% match bonus up to €24.50
• €50-€99 Deposit: 1400 MetCoins + 50% match bonus for up to €49.50
• €100 Deposit or More: 3000 MetCoins + 50% match bonus for up to €50

We would like to take this moment to point out that it would be extremely silly to deposit an amount in the €90 range, since you will receive more than double the amount of MetCoins if you just top it off to €100.

You should always keep an eye out for these sorts of things when deciding how to go about getting the most out of every casino’s bonus promotions.

Playthrough Requirements

Even though the top prizes for every level of the Golden Wheel do not have any playthrough requirements attached, the rest of the bonuses do. Before you can withdraw any of your bonus money or the winnings from the bonus money, you will be required to wager 25x the amount of the sum of the bonus plus the deposit.

Any winnings that are generated from the free spins will have a wagering requirement of 45x the sum of the bonus plus the deposit. This is about average as far as difficulty goes, so there is not much else to say about that.

As far as time limits are concerned, Metal Casino is very lenient compared to their competitors. While most casinos force their players to clear the bonuses within one or two weeks, Metal Casino gives each player a whopping thirty days to complete them, which we really like to see.

Wheel Roll Bonus

Each time you level up your account through playing in the various casino games on Metal Casino, you will have the option of entering the “Pick N’ Win” contest. This promotion will give you four different guitar picks to choose from, and if you choose the right one, you will win a free spin on the Golden Wheel!

As you may have noticed in the Welcome Bonus description, this Golden Wheel is extremely valuable to win spins for because the top cash prizes have no strings attached and you can withdraw them immediately.

Mosh Pit Bonus

Much like the Wheel Roll Bonus, the Mosh Pit Bonus offers players the chance to win extra prizes when they progress to another tour stop on the World Tour. In other words, they pay you extra prizes when you level up your account by playing in their various casino games.

The difference is that the prize for this bonus involves MetCoins, which can be traded in for various prizes, experiences, or money. If you level up your account between the late night hours of 22:00 to 00:00 CET, you will be rewarded with 1,000 extra MetCoins.

Even though this amount of MetCoins only converts to $1, you are allowed to repeat this bonus every single day, which could really start to add up.

We scoured their FAQ, terms and conditions, and game library, and came up empty-handed.

The only mention of mobile phones on their entire website is that they will send an activation code to your mobile phone when you sign up for a new account.

If you are looking to get ahold of Metal Casino’s customer support team, you will have two methods with which to do so. These methods are email and live chat.

EMAIL: support@metalcasino.com

LIVE CHAT

For some reason, they decided to leave out a phone option, but they are new, so maybe they plan on adding this in at a later date once they become more established.

The most efficient method of the two is certainly going to be the live chat feature. All you need to do to get the communication started is to click on the button that looks like a thought bubble in the bottom right-hand corner of Metal Casino’s webpage.

Once you fill out your info, you will be chatting with customer support in mere seconds.

If for some reason you cannot get the live chat feature to work, you can always send them an email at support@metalcasino.com. However, the response time on this method could be up to forty-five minutes, which is hundreds of times slower than the live chat would be.

They clearly know what they are doing, since they are licensed by two of the strictest gaming authorities, have quick and friendly customer support, and offer a ton of speedy yet reliable banking options for their players to use.

If we were going to pick some ways that we would improve the gambler’s average experience at Metal Casino, we would start with adding in a few more promotions, including a few more games that are not slot games, and supplementing their customer support model with a phone number.

Once they completed all of these things, they would arguably be one of the finest online casinos on the internet to play on.