Planet 7 Casino Ratings Archive

Planet7 casino does not pay. I have been trying to get my withdrawal for about 6 weeks now and have not received funds. Go to online help desk and they say send questions to generic payment email. I advise to stay away from planet7 casino. All I get is the run around. Wasted quite a bit of money at planet7. Lesson learned.

Nice casino. Play and win often. Quick to take money out of your account for deposits. I’ve one quite a few times. Close to 5 times and have received my money through bitcoin pretty quickly. But now I can not use bitcoin so it is going to take even longer now. When you do win it takes forever for you to receive your winnings. I have had a withdrawal of $2,500 that I requested with bitcoin on October 24, 2018. It was approved but I wasn’t allowed to withdrawal using bitcoin for whatever reason. I was contacted about changing my withdrawal. So it just sat in my account for almost two weeks before I came to the chat asking what was going on. So now my two options were, receive a check OR get a wire transfer which I really didn’t want to do either so I agreed to a wire transfer but they couldn’t transfer money to the bank I belonged with so I was forced to open up a new bank account in a bank they can wire money to or request a check but wasn’t looking to walk into my bank with a big check like that from an unknown issuer. So I choose to open up a bank account on November 8th, I then sent over my account information to their financial department via email and within 40 minutes I received an email back saying that they updated my withdrawals information and sent the money to their third party processors. Thinking I would receive the money within a day or two. Well it is now November 13 and I still haven’t received my money and everytime I go back to the live chat I keep getting the whole “we sent the money there isn’t anything more we can do from our end. You will just have to wait” Everytime is always a time frame. Never a definite answer. Always a run around!

– Very nice looking casino, good selection of slots – Bonuses are like no where else in the world, and wagering way lower than any other Casino – If you win, you actually lost because then the frustration of withdrawal begins – when withdrawing to Bitcoin, balance goes away with no slot to insert Bitcoin address and no one ever asks you for bitcoin address either ( smells like scam already )- Operators clueless what is going on with your account or I think just playing dumb is how they trained em . I get email my account is now confirmed and days later I ask operator why is my withdrawal denied and I get ” did you send in the documents ” LOL Hello, you pulled my account up sir, you can’t see it’s confirmed ?- Bonuses are incredibly high with lowest wagering requirement I ever seen anywhere but based on never ending withdrawal issues are only to pull you into depositing- so many complaints about late payments up to $5000 but you never see any complaints from $20.000 to $50.000 like their Jackpots are advertised (fishy) Makes you question how they can pay so many players up to $50.000 but can’t pay me or others as little as $200 . My opinion those JP are not real. Slots are software and software can be rigged. So they just pump in the deposits advertising high JP and then release Jackpot back to themselves. And me playing there for years I haven’t seen any Jackpots either but if I pull up my CC report for all the years I would win a huge Jackpot myself if I never clicked on their site

Very good experience, excellent bonuses.

Great customer agents on live chat and very clear on instructions and help but that is where it ends Super slow to payout even with submitting all verifying documents…gives you a run around all the time

I was going to ask if anyone had ever cashed out at these casinos and now don’t care have never even come close to playthrough with any of them and am glad for the behavior modification in wasting money. I hope you all have better news to report than this but I won’t bank on it.

Oh my good god where do I even start.. When I first started playing this site I don’t think I quiet understood everything it was able to do, from bonus codes to being able to spend comp points on more bonus codes to being able to play the slots within this website if you don’t feel like leaving the site.

I have been depositing and playing at this casino for 2 years almost and have made about 5-7 deposits, but have also redeemed bonuses. The issue is that I feel like the amount of deposits made overrules the small amount of bones claimed and not to have ever cashed out. I know it is on the Blacklist, but it was one of the first casinos I started playing with in 2016. But I’m moving on. Good luck to those that can have winning withdrawals and better service.

I was a little disappointed after not winning with my deposit.. but i just got cashback AND there’s no wager requirements. Nice touch….

Very fun. This place is a dream. Most excitement in a log time.