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- Casino of the Month
I dont think this is a. Fair casino my account is blocked and I spent so much money with thilem and keep saying they don’t known what’s wrong with it its just in review and to check back later this has has been the stats. For over a year now
Good games, good bonuses, enjoyable game play VIP reps are helpful. Extremely long wait times for payments, some customer service reps are extremely rude or just can’t be bothered to help.
Planet 7 used to be my casino of choice, however over the past 18 months they have become a slow pay / no pay casino. They’ve gone from a 48 hour cash out to a 2 month cash outs, while many other RTG casinos have actually sped up their pay out process. So sad to see them going backwards in a forward moving world! Save yourself the heartache, there are quite a few much better RTG casinos out there to play at…
This casino offers some of the best bonuses. They offer good No Rules Bonuses along with free chips or spins for depositing players. They have a friendly chat team 24/7. To be honest I was a little nervous when it came to my first withdrawal. I did not think I would end up getting paid. But I can assure, with time you will be paid your winnings! They have a wide selection of slot games some of my favorite. I will be depositing and playing more at this casino! The withdrawal process would be nice if it was a little bit quicker and smoother. Communicating with the players throughout the process would help as well. But other than that I am pretty happy and comfortable with playing more with the casino!
I’ve been trying to get my winnings since MARCH of this year. Two months ago the told me a check would take too long so I requested it to be sent via Bitcoin. Still I’m being told it’s been escalated. I’ve s by several emails and have chatted with live support at least a 10 times and still I get a story about it being escalated to the finance department. This is a scam.
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PLANET 7 TERMS OF WITHDRAW ARE ALOT OF BS……….ALL I GET IS THE RUN AROUND WITH
EXCUSES. MY WITHDRAW WAS APPROVED 10/2. OVER A MONTH AND A HALF AND ITS STILL BEING PROCESSED. THEY TAKE UR MONEY QUICKLY AND SUCKER YOU IN WITH BONUSES AND FREE SPINS. LOL AFTER YOU REQUEST A WITHDRAW YOU GET NOTHING! MUCH LESS A GOOD ANSWER ON WHY IT TAKES SOOOOO LONG. I TRUELY BELIEVE THIS IS A SCAM AND NEEDS TO BE SHUT DOWN!!!!! THEY SAY THE SAME CRAP OVER AND OVER. HOW CAN THIS STILL BE GOING ON?
They have great bonuses, but whenever I reach the playthrough requirement things go awry. I like the games. The customer service is adequate, but I’ve yet to see any return from my deposits. I doubt if I’ll keep playing there after reading some reviews on LCB.
Right so i put money in get my bonus play for a week. I go up and down like you do was up to 9k and slowly lost it. I use my bonus point to get $$$ before making my next depoist. Which i got like 70 odd dollars. From that $70 I over the weekend have turn it into 14,000 now I find out when i go to cash out max i’ll get is 100$ ever. I’m lost for words to what to say about how I feel.
Compared to other casinos I have frequented, Planet 7 has generous bonuses and Free Spins. Wins are frequent. Game selection is decent on mobile, even better on PC. Live chat service is prompt and friendly, although not entirely informative on most issues. Payouts are long….much longer than stated on website. You will see the term “escalated” for several weeks before actually getting to the processors for payouts. Worst issue I have is once an undetermined amount of winnings have been withdrawn, treatment of player(s) are for the worse in the form of revoked bonuses and free spins. If this detrimental treatment had not have occurred, I would happily be patient for the long payouts and continue to deposit and play. This soured the review, which would otherwise be 6-7 stars.
They banned me…and I have absolutely no idea why. Never even tried to withdraw.
Jackpotmeter Consensus Scores
59%
51%