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- Casino of the Month
Planet 7 is most frequently used/played casino by me out of all of them. I am only level 1 VIP. Perks-c/b, loyalty chip, 14 free spins w/deposit for 14 days. Customer service could be better….get answering machine a whole lot….something is wrong w/chat window…don’t know what…..when used it goes a lot faster than phone…..payout-recd. one bad check which was rectified w/LCB help/addressing it also along w/slow payout……at least a month’s wait……
This casino would be a 10 if not for the trouble with payouts!! Good layout and interface. LOTS of good bonuses that come almost daily in your email. Really good games. You really CAN win here! Excellent customer service in chat with very little waiting. Ive played for 4 months and have recently been able to put in for withdraw everything that Ive invested. I’ve been in complete frustration over trying to get my documents in order. Have sent multiple times then get weird messages saying this or that is not right. You MUST have a utility bill! At first I was told on chat a doctor bill would be ok as I did not have a utility bill. Later I was told that a utility bill is a MUST and if I dont pay utility in my name then a signed statement should be included with the utility bill. I read that I was to SCAN my ID and Bank cards , front and back. So I did that. I kept getting messages that they were not legible tho I own a nice scanner and you could read every detail. Finally in chat I was told to try taking pictures with a cell phone. Weird! SO I sent those on and praying my documents will FINALLY be in order, 6 weeks later! In the meantime my withdrawals come up for review and keep getting put back in my account. So now we’re at 8 days for one of the pending withdrawals so we’ll see how it goes! Update:I wanted to give a HEADS UP here for those who are thinking of depositing and reading reviews. Something I had trouble with understanding at first . There is such a thing as MIXING FUNDS. You have to be VERY careful not to do it or you’ll get frustrated and disappointed when it comes time to withdraw. You cant receive new bonus or chips etc. unless your balance is under $5. Click under Active bonus to see if you’ve met your playthrough. Keep an eye on them and make your withdraw when you’ve met them and THEN make another deposit. I didnt understand this is how it works at first and played through LOTS of money when I could’ve used bonuses. Also use no deposit bonuses or free chips inbetween your deposits. Ask about them on chat. They are very helpful for that!
I enjoyed my stay at planet 7 the slots are fun to play, the pay out is fair and the overall feel of the site is balanced with not too many bells and whistles and not too little to make you think it was put together in an hours time! Overall a good casino to play in my opinion…
The games are fun and they make it very easy to deposit your money. The free spins suck you in but the withdrawals are impossible. This is the second time around that I have won and had to fight to get my money. I was hopeful the first time around was an anomaly, but it appears to be the norm. They are happy to take your money, but make getting your money out nearly impossible. Horrible experience dealing with them unless you file a complaint.
If I had listened to any of the negative reviews…I would not have won, not one, but two jackpots!!! I am so very exited about making the decision to try this casino out for myself, instead of going off someone else’s “opinion” or “experience!” First off, it can be confusing…bonuses, percentages, and so on, but once you understand how the rules work in concert with your particular bonus, your experience will be much greater! Keep in mind that…this is a business, not a free for all, you may not win every time, but you can win and you can have fun doing so! So, I advise people to check it out for yourself and pay attention to the rules…it may seem overwhelming, but patience and the desire to have fun, will/can be rewarded!!! So thanks Planet 7 for being #1 in my book! Yes, payouts are challenging at times, but be patient and you will receive your winnings!!! Good Luck to all!!! oh yeah, and yes I am a real customer…I don’t work for Planet 7…so my review is 1000% legit! Check it out…I encourage it…Blessings!!!
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Planet 7 casino and their affiliate Raging Bull casino are both fraudulent. The Federal Trade Commission is investigating them as we speak. Do not give them any of your money because if you win you will not get a payout. They are a rip off.
Not bad havent won anything yet but its fun.
They do not pay at all. They find a reason you didn’t follow the rules and then on the winnings they say they approve you do not get. This casino is a scam.
I won $100 on a free chip and met my playthrough, requested a withdrawal on 3/13/17. It was approved 3/28/17 but I have yet to see any money. I sent them an e-mail but they did not respond to that either.
Why you put a tag for Croatia when they do not accept players from it.Why it is possible sign up, when you can not play(deposit). You need to know a little bit about what you’re advertising because I’m constantly finding such mistakes. And losing time and money because of you.
Jackpotmeter Consensus Scores
59%
51%