Planet 7 Casino Ratings Archive

Good games just wish they give a list of all the casino their connected with. If there is a list I couldn’t find it and when I contacted support I to repeat my info like 4xs before Iactually got help

Absolute rubbish. Waste of time and money. Their staff send you in circles and are of no help. Total rip off

Game choices. Slow pay / No pay. Runaround excuses by agents. Ineptitude in general, specifically in the way handoffs are managed between agents and Accounts Payable. Interminable delay of payment.Level 2 VIP is an acronym for “Sucker”. Every call/chat results in an “Escalation” of Payouts, yet the elevator never leaves the basement. It took 4 months to get a check for $402. Currently have 3 pending payouts totaling around $1000, with one “Approval” dating back in mid-February!!! I check every Friday to play “Where’s Planet 7 Hiding My Money”, to their annoyance and my perpetual frustration. On one such Chat, a Planet 7 representative with a Vietnam Caller ID guaranteed I would be paid by next Friday.(That was early April, no payment has been made).They are equally inept whether paying by check, bank wire, or Bitcoin…I’ve tried all three. If anyone enjoys reading, I have saved all the Chat Transcripts and will gladly post them to expose this scam. DO NOT WASTE YOUR TIME/MONEY HERE!!!

One of the F& all site, It’s a pure scam only to loot money. Please don’t deposit real money.

I would have to say planet 7 is one of my favorites. I’ve actually had great luck , as well as great customer service. The 14 free spins every day for $30 is awesome. On those I’ve won big. I would really suggest you try them before any others hopefully you have the same luck.

The games are fun love them and the bonus the games payout this site is okay a little.

I love how planet7 offers daily free spins even after you make a deposit and they keep giving free spins for 14 days after your initial deposit games are decent pretty much the same ones as the same software that have rgt gaming

The game play is fun. Alot of games to choice from. Withdrawals take forever, I asked for $700 the first time didn’t understand how it works so just gave up. Then I asked for $220 on march 30th 2017 I sent in all my documents was denied, then I asked again for the $220 sent the documents to two different emails address again denied. Contacted customer service they told me to send the documents to the same email addresses I have before. I am pretty sure I will never get my money I even tried to ask for my money in bitcoins and still was denied and I spent a whole day trying to figure out what the heck a bitcoin was.. And the funniest part when I deposited money my bank said it was from hair supply place lol, um scam 101. I will never play at this casino again. I hope a person who is thinking of playing here reads this and stays away!!!!

Good game selection, decent bonuses if you use the right ones, free spins for depositing members. The payout process is ridiculous. I had to send in the documents that they asked for nine different times to five different email addresses and a fax number. My first payout took just over three months of me contacting the m every single day. They will give you all kinds of different email addresses to send anything to, (creditcard@planet7mail.com, help@planet7mail.com, accounting@planet7mail.com, manager@planet7mail.com, payments@casinosupportcenter.com, and there were one or two other ones that I don’t remember) promising that that will be theone that works and that it has been escalated to a manager. I was told that for almost seven weeks before it showed that it was escalated. Most of the time, the customer service reps were rude. And out of the 19 or 20 times that I asked to speak to a manager, I was told no all but three or four of them. They lied constantly, saying that the payment had been sent, and then the next day when I checked again just to make sure, they said that it hadn’t and wouldn’t be for at least a week. They payout process was just ridiculous.

The variety of games. Good graphics,autoplay feature. The excess charges on deposits,example you deposit $300 and when you look at bank statement it will show a fee sometimes $20 to 30 more on card. Also slow withdrawal process, example I was approved on Nov 17 2016 that my withdrawal was approved and many chat and emails later with this delay and then being told my info needed to be updated, did that kept getting the run around it was escalated and finally got my check Feb 2 2017. My withdrawal was for $2500 and after all that going back and forth which they never once contacted me, I had to get after them and check status of my withdrawal I finally received my check which I had to take a day off from work to be there for fedex the total was 1900+. A far different value than the 2500 withdrawal. So this time I set up for wire transfer. My withdrawal was approved March 31 and was informed that on April 4 a check was cut and now I am waiting for email for when the delivery will be. I asked on chat why I was getting a check and they assured me that my next withdrawal will be a wire transfer. Everything if you deposit on a special offer will be deducted from your withdrawal even if you surpass their play through requirement.