PlayFrank Casino Ratings Archive

The welcome bonuses were very attractive. Good selection of games and nice user interface. I joined Playfrank as the reviews on AskGamblers were positive. My own experience has been anything but.Certain games seemed very laggy. Others were not available, which always annoys me after joining a casino. The real problems started when I tried to collect the second deposit bonus. Their system is nut very user friendly until you get to find your way around it and apparently I had to click a button to have the bonus applied. I spoke to chat who were very helpful and added the bonus. They couldn’t for some reason give me my 50 spins on Starburst and instead offered 50 on Book Of Dead. I pointed out that this was not equal as B O D is very high variance. I was told that the value of the spins was double. When I went to collect them, I found out that they were not. Back to chat where after a very lengthy and frustrating chat where I was told to wait ten minutes, clear my cache, log out, log back in etc and they would be there. I did all this and the spins were not. Apparently, they were but I had to use the ones that were already partially used and the others would appear. I was then locked out for over an hour. When I went back to chat , after all the trouble, I was told that I would be getting 300 spins on Book of Dead. I thought, this was at least very good that after all the trouble, they had given a very substantial set of free spins. I think I got about $10 from 300 spins but hey, that’s gambling.More trouble came when I tried to claim the 100% 3rd deposit bonus, give wrong information again, kicked out of chat, I had had enough that night so I deposited elsewhere.Earlier this evening I wanted to try for the 3rd deposit bonus again but again couldn’t claim it as it said I had to claim the second deposit bonus first – even though I had already done this. Back to chat. I was told that why didn’t I just claim the 2nd deposit bonus again and I could speak to someone about the 3rd deposit bonus in the morning! Erm, no, I want to play tonight… I told her if she couldn’t fix it, I wanted to close the account. Without as much as a

I must say Playfrank has it all from a huge selection of games and most of all a consistent amount of deposit bonuses. Because with most sites you get the first 3 deposit matched with anywhere from 100% to 50%, but then once those are used up you just make plane old deposits. Well on playfrank they have their weekly reload bonus of 50% which I think they have more than just once a week, not to mention of you get in touch with any of the awesome support agents and ask nicely, they are usually more than wiling to help out and assist uou with either some free spins or bonus credits and unlike most sites, it’s not like pulling teeth to get some loyalty rewards out of them, generally their more than happy to help as long as their system allows it. Which is why PlayFrank has now been my number one site. Also I find the fairness is 50-50. Very fair odds I say unlike other sites where you make a deposit and suddenly it’s all gone with not a hope in winning. All of the support agents are my favourite but if you ever get in touch with Mr Thomas Adams, give him a big hello because he IS the MAN:)

I promise PlayFrank won’t let you down, and make sure to tell all your friends because their site deserves it:) thanks guys you rock!!

What do I like? Everything! Overall the site interface on both mobile and PC are superb. I mainly come back for the customer support, very flexible and accommodating. Stating that, hopefully casino sites should start adding tip buttons for diligent support agents, it’s a great way to show appreciation towards employees.

Nice layout, good game choice. Won £420 from a 40p spin on jungle spirit during the bonus round!

i deposited couple times here but no luck on any game to be honest , first impression not very good

i deposited couple times here but no luck on any game to be honest , first impression not very good

PlayFrank have a decent amount of games available. Their website is clear modern and easy to navigate. The game load pretty fast but most of all I can play all their games..not restriction whatsoever like others casino and I’m from Canada! slots payout was good. Made my first withdrawal of 400 euro on the weekend and got my payment through ewallet on Monday! Thank you! 💃🏻 oh I like their bonus tracking while you play so you know how much percent is take to clear your wagering a big applaud! Nothing bad to add at this moment! Just hope they’ll bring more games and add more bonuses.

I opened an account with Playfrank just recently and requested a withdrawal late on a Saturday night. The money was back in my account on Tuesday morning without any need for documents. In my opinion the most important things with a casino are speedy withdrawals and customer service. They passed with flying colours on withdrawals. I cannot speak for customer service as I have not had the need to contact them which, frankly (pardon the pun) speaks volumes. Very happy with this casino and have no problem recommending them.

Fantastic experience at this casino, won £400 from my daily free spins deposit bonus, I requested a withdrawal and it was processed with no questions asked, the pending time was less than 24 hours and the money was in my bank the next day, definitely my favourite casino from now on, fantastic selection of games. Easy to navigate site, 10/10 for me, highly recommended!!!!

I liked this casino anything with net ent and microgaming is good for me. No complaints, but havent withdrawn from here so I dont know how long that process takes.