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PlayOJO Ratings Archive

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Stay away from this casino at all costs, my experience with the customer support lack there of is horrendous, they claim to have live chat but its just a bot, they haven’t responded to any messages after 48 plus hours, and haven’t sent any emails regarding my documents which at any other casino get verified in minutes, its going on three days and silence, the 5 stars they have all makes sense now. Everything, i will never gamble here again and i suggest everyone to do the same and avoid, lots of games dont work and the horrible service needs alot of work, just like the other reviews state the same problems. Its one casino you should avoid. I never take part in any bonus and always provide my documents before i play, so the issues are all on the casino.

February 21st, 2022 See Comment

Withdrawal as much as you want without limitations. What’s not to like about Play OJO? This is a casino made for people to get the most bang for their buck. No wagering requirements. Keep everything you win on bonuses. Money back on every single bet with ojo plus, exclusive slots tailored to their website, and an absolutely impressive line up of prizes that you can earn through prize twisters or the OJO wheel free spins games. If that isn’t enough, which it should be, you can sign in to your ojo account and play the masked singer for a chance to win free prizes. What’s the catch? There isn’t one. Even when I don’t have any money to play with I end up winning free spins or free cash on the masked singer without wagering anything! That’s crazy. Nobody else in the game even does this. The kickers are what really makes this casino special also. You can expect to be rewarded on every deposit you make. I redeemed a 100 free spin kicker for a 10 dollar deposit and Ojo lets me actually keep the bonus money from those 100 spins? I love you Play OJO! You wont find a better place to play. I am giving Play OJO a 10/10 because this is the coolest online casino I have ever seen. The OJO crew verified my account in less than 24 hours which is much faster than their competitors. This is how it is done boys. I will be playing at your casino a lot more often now that I am aware of all the cool deals you can get here. It could be a little scary not knowing the processing time for your withdrawals. As it is said sometimes OJO will hold it longer. Aside from that and requiring a little patience for customer service this place is the best.

February 11th, 2022 See Comment

They have a wide variety of slots and other games to play. I like the search function on the site as its very responsive. The bright colors of the website are a perfect balance between sleek and modern. I have never really had any issues with withdrawals. Where is the customer support? I deposited £50 with the kicker 50 free spins. I wagered the 50 and still haven’t received the free spins. Also I have contacted their support through live chat twice and email and STILL HAVEN’T received a response which has led to this review. Guys you need to bring back your live chat support or at least responsive customer service reps.You guys have a rating of 5 and that should honestly concern you guys giving the competition out there.Can you add the 50 free spins please?

February 8th, 2022 See Comment

Hey, I like Ojo ~! I like your game library, regular specials and gifts and most especially the fact that the bonuses have no wagering requirements! This feature alone is the real deal and it fits my budget! All price won from your bonuses and promotions are instantly mine and withdrawable ^^ Thank you~ What is stopping me from giving Ojo a perfect score is because the languages are not that many to select. I’m Korean but you only have I think 5 – 6 languages now. I look forward to this new feature~ my English is quite well but I need help.

August 10th, 2021 See Comment

I liked the games, incentives, some games pay well. Just need to decide if it’s enough to continue to play on their site. I get that they’re there to make money, not give it away. The first withdrawal I made, they didn’t send the password to deposit (via Interac). I eventually found the right company to get that cleared up. The last withdrawal was supposedly cancelled by me at the same time I made other deposits. You can see more about that in the negative comments. There’s just a certain level of accountability that just doesn’t seem to be there with this Casino. They like to pretend they’re honest. I made a withdrawal. They claim I cancelled it. I asked for a printout of my balance showing the amount going back into my account. It was never sent, although they did send 3 separate listings. My Deposits, My Withdrawals and my Game Activity. But nothing that showed the $ being returned to my account. Lesson learned. I MAY play there again but will have much stricter rules for myself.

June 1st, 2021 See Comment

How would you rate PlayOJO?

The website has a nice interface. Variety of games. Perks to being a member is cool. Jackpot daily and hourly drops are fun to play as well as the raffle draw. I haven’t yet received my withdraw. It’s been over a week. Chat are never open (maybe spoke to someone twice) even though I’m aware of the time zone difference (I’m in Canada) I make sure to chat during working hours but nothing. I submitted all my documents and all has been approved.They have this odd way of doing things when it comes to withdrawing. You can only withdraw the same method you make a deposit. So initially I deposited with my debit Mastercard. I couldn’t withdraw to that because in order to do so, you would need my banking details. Which I tried to explain this to the chat agent, who seemed not to care to understand. I was trying to tell the agent that in Canada in order to wire funds you need banking info. PlayOjO doesn’t have an option to enter banking details (fair enough I understand you are in Europe so it’s probably different but at least the agent should have clarified or asked for my banking which they did not. Instead the agent said wait for the email when it has been processed. (sounded like I was talking to a bot) And in the end it was obviously not processed and the money was returned to my ojo account. Shady move to get players to play their winnings. Well not me.So I read somewhere in another thread that if you deposit another method, you can withdraw that same way so I was thinking heck, I’ll do interac for $10 and see how that works. Well I requested my withdraw and NOTHING until now. Then randomly I got an email asking for my banking details. But still nothing.I just want what I won. I was never going to come on here to complain but y’all really make it difficult.. sad to say that some of the reviews are true (especially regarding withdrawals.. Why do you guys make it so hard to withdraw??)

February 2nd, 2021 See Comment

This is by far my favorite casino. They have a wide range of providers and different games. They are also quick to pay out. They have almost 24 hours of live chat. They also have a daily drop jackpot that I love. I recommend everyone to take a look here. The only thing I regret is that you sometimes have to wait a long time for the live chat. In addition, I think paying 5% to make a paysafecard payment is a lot. But you can also pay for free in other ways, which is good. Keep it up PLAYOJO! 🙂

January 28th, 2020 See Comment

A good selection of games and extremely user friendly for all players. Support staff are always on hand to encourage gameplay. My initial experience was positive. Very serious concerns regarding social responsibility toward players. I won £30,000 (most I’d win before ever was £500 or so), places a withdrawal (£10,000 limit) and activated a time out given my gambling nature (previously used time outs, set limits and breaks, etc). Suddenly, the withdrawals took a lot, lot longer and my account manager emailed.(Time out still active bearing in mind) The email congratulated me on my win, cool. The email then put some free spins in my account (not even sure that’s legal during a time out?), and MOST disturbingly, set me a challenge: The challenge was to reach level 45 from 37 (I think), in reward for a spa break away.As a problem gambler, my instinct was to go for it. Meanwhile, withdrawals still taking forever and the time out is nearing its end.At the end of the time out, I played a bit to see if I could reach the target. Approx. £15,000 later I did, in return for a £100 voucher.After this gargantuan loss, the irresponsible behaviour didn’t stop.On one day, I’d deposited 17 times totalling £2,400 and another account manager emailed to say “you’ve still got kickers available. Keep up the good work!!!”.All of the money is gone, PlayOJO broke so many social responsibly codes it’s untrue.PlayOJO have ruined my life; don’t let them ruin yours. (Note to AG: ALL evidence of the above is available)

January 7th, 2020 See Comment

I love it it’s a great site loads of incentives little treats along the way a really good selection of games, love slingo. I’ve had problems their staff dealt with it efficiently can’t fault it, to all the moaners that lose money it’s gambling gotta be in it to win it Site is sometimes glitchy, it’s said I have an unfinished game for 6 months click on it ……I don’t….next time I log in the same… other than that spot on.

January 3rd, 2020 See Comment

Pretty much everything I liked about this casino. I have been playing for about a year online casino and the casino in the city once in awhile. The most I ever won was playing Ojo. I really like fire joker, best won was 700$ in single spin. Get some beer and play on, cheers. The only thing I disliked was uploading the documents, a person should do it and get them verified before spending too much money. Other than that, couldn’t expect anything to be better.

November 22nd, 2019 See Comment

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