PlayOJO Ratings Archive

Easy sight to navigate well laid out. Fantastic choice of slots from a wide range of providers and my 1st withdrawal was processed within 24hrs of the receiving documents, which in this age is encouraging.

The site itself is really quirky and different. Great range of games. The no wagering conditions are a big draw. The layout is fun and easy to navigate with loads of promotions and the promise of rewards. All good so far…however… Customer service abysmal. Two different agents on Live Chat gave me incorrect info and then apologised when I corrected them. My documentation was verified confirming my name and address and had the chummy email thanking me. Two days later, they delayed payment as they said I had changed my name? Well, yes I did…8 years ago but what’s that got to do with anything? My documents were accepted for good reason…..they display my CURRENT name. One agent said he would award me free spins for all the time I had spent trying to sort this out….that never materialised. Emailed them 7 hours ago asking for my points to be addressed. Deafening silence.

I wagered £100 in 60p turns on a slot and did not trigger bonus free spins once. How is that possible? At first playing the same game I would get the free spins around every £20 wagered.

There is no doubt that their actual cash bonuses with no play through is a big lure – I assumed when I joined that there would really be a catch, but there is not. From that respect they do what they advertise. The site is nice to look at, reasonably easy to navigate. Games selection is fine. The customer service is hopeless. For example, I had a question about RTP and the agent asked me what that stood for. Asking anything takes an eternity and sometimes if you ask a question they do not like you get bumped on to someone else. It’s weak.But here is the real thing I think is negative about OJO; amongst the ‘friendliness – they call you pal all the time’ is something I really do not like. Finding anything out is tough – if you want your RTP or game logs, it really is very difficult; I did ask to see the cards once and it was like I had asked for blood. They are just not open about things like other sites.

This casino is great. Loads of games to play. I use PayPal so can’t speak for any other payment and withdraw method. withdrawal takes time, i receive my winnings the next day 7 days a week.

There are good games and there is no wagering. I would not advise you to play on this casino if you want good customer service and a response to your emails Very bad customer service. Ignore emails. I requested to reopen my account. They send me a declaration to sign and a questionnaire. I signed the declaration, filled the questionnaire and sent them back yesterday via email.Because I never received a response, I sent them 4 emails asking what is going on, but they are ignoring me and never replied to my emails.The worst customer service ever. This does not encoure me to play on playojo

Lots of games and lots of payment options. Document check was quick for me. Cash back system is kind of good and competitive among all the big names. Would definitely go back to the site

Nice quirky site and cashback offer. As long as you don’t need any help from their customer service you will be fine. I never got to the stage of needing a withdrawal so can’t comment on that but paypal deposit method is an advantage absolutely ridiculous wait time on the help desk, wasted 20 mi jets of my life that i’ll never get back trying to get help on the live chat, they need to sort that out as i gave up to go somewhere else.

OJOplus gives back small cashback but you have to be lucky to have good session to get more then couple cents. PlaynGo games have RTP set to 94.5%Leveling up gives you reward only every 3-5 lvlsLive chat takes 30-60mins to get the agent and then another 30-60mins to fix the requestI deposit only with paysafe so they take fee from each of my deposits.Unable to send yourself a chat transcript and if you ask them to send it to you they ask for ID and bank account statement, this really surprised me. Same goes for asking total value of deposits as it is really hard to count it by yourself on this website.Always being advised to you kockers that are

No wagering on bonuses but you have to actually win/get a bonus for that to be a positive