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This casino is a long timer in being one of the best and solid ones I have played.I have been playing there for over a year and never had any issues with both withdrawals or game experience in general.Thumbs up from me suggested to all players.
I had before good time in this casino, i played the last 5 years and was good before, but the last year the casino was very bad,
They deduct from all my withdrawals 12% fees for the casino even I lost too much in this casino!Very bad support, very slow withdrawal process, they have just Microgaming slots.I will never recommend this casino, keep away from this casino.I stopped playing and I switched to another one,i lost more than 40000 and they don’t give me any bonus, even when I make withdrawal they deduct 12% for the casino!!
Ignored several times in live chat . sometimes it just never connects me or says i already have a chat . they dont want to help you with your 25$ deposit . they act professional but never reply.
Absolutely 5 out of 5 stars on this casino. I have always fun with IT!!!Lot of Games and Varieties of Bonus ( and no deposit 😉 bonus ) always available !!!
I use to be a regular player here at royal vegas, I was a weekly depositer and absolutely loved the place, then they decided to restrict it from my country (Australia) which I am totally upset about, I don’t understand why out of nowhere just restrict all fortune lounge casinos from Australia after allowing it for so long.. NOT HAPPY
After spending quite some. Money over time on royal Vegas as well as sister casinos I have recently attempted my first withdrawal and am not impressed to say the least. Chat staff are in no way interested in helping solve any issues, concerns or disputes and are plain rude. Pending and processing time is more than I was originally advised and keep getting told untrue and false answers as to when my withdrawal will be complete as an attempt to temporarily keep me happy. Way too long for a withdrawal and what makes it so much worse is to be told wrong or misleading information by rude untrained staff who are mostly not helpful. When messaged via whatsapp three times I got no reply and when called several times not one time did anybody pick up the phone. More than disappointing.
Absolutely nothing positive to say about this casino, the delay time is way over 15 mins on live chat, then they don’t answer questions. Very rude! Very poor customer service, I’ll play elsewhere not recommended royal vegas.
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