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Okay, so I read horrid reviews about Royal Vegas AFTER I had played for the first time. I was fortunate enough to win and withdrew my winnings. I was very concerned about my withdrawal and expected massive delays, errors, and constant communication with the casino (based on the reviews). I must say, this was NOT the case. I withdrew 3000 and it took 7 days from beginning to the end, my money was in my bank (via SWIFT) on the seventh day. Verification of documents was a breeze and the entire process went smoothly.
Nothing special. Just like other casinos! Same games!!!
I wish I had come here before playing at this casino. Good grief deposit bonus is 50x wagering requirement. I felt like I played all day trying to play it out. Got fed up and just did whatever so it would all just end. Now seeing these issues with withdrawals I am glad I never made it that far. Will stay away from now on!!!!
Some cool games, if you win bonus but, beware on getting your money withdrawn. It is a forever hassle. Well I won a progressive plus some other winnings $5,500 – it was a head ache just to receive my money. Sent documents in and got denied and asked for other documents.In the end I just spent the money in casino where it could of paid of study fees or went towards medical expenses. This is the first time iI have ever played an online casino and to be honest iI will warn all people.This sight has worst customer service, they also lost a $400 bank transfer and confiscated $1001.00.Emails were never emailed within the 12hrs and when I rang via telephone apparently the man could not assist me and told me to email.I wish I had read the reviews about this site as I would of never joined.so, just bare in mind while you are paying to play their casino – they are happy to take your moneyBut, when you are wanting your winnings to get a head in bills , self improvement or house hold items – they do not care and will make you jump thru hoops.whatever helps the sleep at night.
Customer service is horrible!! They never want to help you to the point where they will just the the conversation. They never give out a bonus for being a loyal customer where spi. Palace will if u ask. They have such good games and website layout its a shame they lack the customer service aspect 🙁
Lots of bonus in this casino after deposit but with out deposit you dont get anything . The first deposit bonus get by 35 dollar depositing i think its high then any other casino. All games are good for playing and the support team is very good they all try to give you help. I think its a avareg casino.
Customer Service is beyond terrible and rude. Trying to get a $100 cash withdrawl is like pulling teeth. Both chats to customer service took over 30mins for simple requests like the verification / withdrawl procedure etc… AVOID at all costs so many better online casino’s. Still trying to withdrawal initial deposit amount days later.
many options for withdrawl and deposit. i dont like that min deposit is 30 usd Minimum. bonuf offer wagering tasks are fair and easy to end. have not talked with help dask . Dont know how good is feedback. i lake table layouts and setup menu. many games for every taste. with deposit money i would play only slot games. bigger change to win.
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