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Have been playing at royal vegas for a long time. Was a fairly big player before but hadn’t played for several years. Decided to log back in and made a few small deposits, lasted a only a bit before my account ran empty.
Received a 10 free spin – no deposit bonus. Don’t know how but managed to win 2k plus and cleared the play through. Money came in bank account today (about 8 days days from when I placed the withdrawal request).
One of the few casino’s I trust, although withdrawal could be quicker. Ever since I lost VIP status from not playing (VIP service was excellent), regular customer support is not great. Inquiring about how much wagering I have left to clear my bonus was pretty much impossible with several people giving me all different numbers (ranging from $5000 – 100,000). Live chat is completely useless.
Honestly, the support there is laughable with replies completely unrelated to my questions. I eventually just gave up with my inquiry and played a boat load of slots until I managed to clear it (by making sure I had no bonus balance left). Would easily be 10 stars if they got their support in order.
very poor support service constantly left for really long periods of time in excess of 20 minutes to half an hour at a time. the games didn’t seem to run right and were very quick to take my money. also the match offers weren’t as good as other casinos
This is another one I play at but just like Slots Of Vegas you can’t redeem comp points until they reach 1000 which I think is way to many. They do have no deposit bonuses but not to many. They rarely have freeroll tournaments
Ok casino, i found them to be a bit tight with payouts compared to other casinos.. the graphics are great, but dont get very many bonus rounds on the video slots. wish u could redeem your loyalty rewards sooner than they expect and i find they dont give out many free spins, very tight when it comes to free bonus and spins
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