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At the Royal Vegas casino i have mixed kind of feelings because they contact with the players directly to invite them casino and promotions but when the players are won or had any trouble after made the account the support is starting acting like a bi**h. Sorry for my strong language but i had some difficulties with them and i can not gone through easily. They sent me a lot promotional mails on the internet and post to. I thinked the casino who is sent promotion with post it had to be desperate. I did not take any bonus from them because i know some information from them background. I got an other e mail from them and they were promised free spins on thunderstruck 2. I did not had better thing what i could do so i take it. To get the free spins not was a short progress. At my first login i did not get the usual swim in message with my free spins like at the other micro gaming casino. I decided to be connected with the life support and take my questions why i not get the offered bonus. The support not much intrested at my problem and adviced me to wait a little more and i will get it soon. In vain i told him it is an automatic bonus and get it with e mail he told me the same. I am waited a day then i asked the support again. The dialog was the same and told me i have to wait more to get it. I think they did not give me the bonus in time maybe i lost the control and deposit to them because I want to play. They are thinked it wrong. I am waited 2 days when i got the 10 free spins on 5 line and 1 c per line. I did not believed it but from that low lines spins i won 13 euro. I thinked if i won from that small bet 13 € i continues to play on it maybe can do it. The game is changed when i finished the free spins and played with the bonus money and lost it.
Two months ago I received a phone call.I answered the call and there was the Royal Vegas support.They told me that they will give me 10 euros free.I accepted the offer (of course).I never made a deposit there before.I played like 30 minutes on 0.90-1.20 euros/spin and I upped my balance at 480 euros.I made a minimum deposit of 10 euros and requested a withdrawal.The verification process took a little to long (1 week) but after that I received my money without any problems.So thank you Royal Vegas.I will surely play there again.
I signed up last year i did couple of times deposit,at once i managed to win 700 cad.until i withdraw my money they were like finding excuses for not to pay.but when i received my withdrawal after 10 days,i immidiately closed my account.they didnt look to me an honest casino
I like this Casino, I have only deposited twice I think. I have not won, and because I deposit into other Microgaming Casinos at this time this Casino is on hold. I would like to deposit here again regularly, will see how I do with the other ones I play at, if I leave one of them I will try this one out. I play their free tournaments for now.
Not as awesome as Jackpot City but still up there,don’t play as much as JC but all experiences have been positive.support is always on hand to handle all enquiries.7 out of 10 for me
Royal Vegas has the best gaming menu we have ever seen, hands down. This applies to both the number of games (which is well over 700 and includes slots like Mega Moolah, table games like roulette and blackjack, as well as excellent live dealer games) and also to the software, which complements the games perfectly. Whether on desktop or mobile, Royal Vegas is easy to navigate with loads of extra touches to personalize the experience. You can build your own menu of favorite games, or take advantage of the in-game support while you play live dealer games. The bottom line? Royal Vegas is a casino with games for absolutely everyone.
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