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They are clear on their bonuses and often times when making a deposit even after claiming a bonus – tour deposit doesn’t reflect. Than you have to reach it to support which has extremely long waiting times.
I dont understand the logic with these guys, i won over 30k in 1 night here wagered almost 100k and all i got for it was stripped of good bonuses. Plus im not vip material? Idk, ive won way more here than anywhere else but am very unappreciated for doing so. Is that bad or good? Its annoying is what is.
Sloto is a great casino with great bonuses and you can definitly win here only thing i dont like are long wait times and they stop giving you bonuses once you actually win which sucks
I’ve had a few support run-ins with SlotoCash in regards to support leaving me feel they are terrible lacklustre. When using coupons and deposit bonuses, the rule of thumb, is always check with live support and have all your questions answered and saving a copy of the chat transcript. In one particular instance, the CSR not only told me a certain game was allowed for play, but expressly informed me she double-checked the information. Having done my own research, I was virtually certain she was wrong. As it turns out, she was. Had I followed her advice, I would have played a game that potentially would have voided my winnings. What is to SlotoCash’s great benefit, however, is having Georgina on board. She’s polite, knowledgeable, and accessible. Frankly, without her, I’d have given the casino a wide berth. As it stands, I’m fence-sitting, balancing a great manager and a good reputation vs sloppy support. Should they better train their CSRs, I’ll give them their due recognition at that time.
I have played at my fair share of online casinos and this one I would not ever recommend. They are not clear on their bonuses and if you win you are lucky if you ever see any of it but most likely they will send you an email telling you that it was disapproved for some reason or another.
Have had multiple issues with the software loading and game action. In addition, Waited long time on hold and in chat. Email took over 24 hours to respond and then the issue was NOT addressed.
Have been playing in SLOTOCASH for awhile and never even really had a problem. Most recently the slots will freeze up and spin and spin for minutes on end. So I would really look into playing until the problem is solved.
These RTG casinos all offer some great bonuses and no deposit bonuses that are kind of nice when you’re on a tough streak and need some freebies. But on the other hand when you are ok financially and want to gamble for a big win then you instantly have a problem, all bonuses have capped withdrawals, the bonus chip and everything they throw at you to make you deposit also have minimal cashout potential with extremely hard wager to beat. One would say “just play without a bonus” but i would instantly reply “you never played rtg slots right?” haha. So hmm im always worried when it’s time to play that kind of place.
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