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Excellent game selection with smooth graphics. Fast live chat response and VIP managers are quick to respond to issues and help their players. Had a couple of good wins at this casino and withdrawal process was hassle free. Could offer some more deposit options to Australian players. I have had issues with Neosurf so refuse to use them so that only leaves credit card or bitcoin
For me to be a depositing player at Woo Casino they would have to have very good bonuses whether it’s to play there slots or touramments as the I’m a Kiwi New Zealand and the currency difference. Is almost tripple so yep it’s got to be bonuses to make it worth my while.
Unfriendly support and they promote in its page no deposit free spins and when you asked for these free spins they tell you that cant offer anything so if they dont want to give the free spins there will find a reason not pay you !
Game choice is good and was happy with the variety and was easy to navigate. I just wish I had the opportunity to play more games but had that experience cut short. Customer service is disgusting. Slow, unhelpful and frustrating. Made a deposit that was cancelled because they had site issues and was told I would have to wait 3-5 days for it to show up in my bank. No explanations, no willingness to resolve.. absolutely nothing and they cut me off chat too.
Good experience so far while playing at this quite new casino. Verification was fast and withdrawal was also quite quick. Simple to use interface and nice game selection. There’s lots of good games but they are conspicuously missing play n GO so I would have to go somewhere else to get my fox of Book of Dead which is my favourite game. Otherwise no real complaints.
The page is fast, clean, transparent, it is well designed. There are many providers that like the design of the site. I can’t say more positives unfortunately. All Direx N.V. in a casino owned by me this is my experience: Customer service is very slow. In most places, if the player’s balance is minus, a goodwill bonus is usually offered. At this casino, this does not apply to players from all countries. It’s a huge group of companies, but nonetheless, their player loyalty is zero. Not to mention that there are special restrictions for certain countries. I advise everyone to read the T&C carefully before depositing into this casino. It is distasteful to me that such companies can operate under a Curacao license.
Fast withdrawal, good game selection, easy to navigate, everything I would want. They even gave me a chance on my bonus which I won and withdraw 2k. Even emailed because I violated terms for over betting on bonus but still gave my deposit. They make it hard to make deposit limits. I’ve asked many times and I swear the vip manager is a robot.And they keep giving me a link to set limits but it takes me to playamo. I set limits so I don’t spend too much.
The 25 free spins on sign up were nowhere to be found an I got no response from the live chat. Wouldn’t recomend this site if they can’t even follow through on a sign up bonus
Woocasino is owned by Direx nv, so I was intrigued to try and play here. Site is pretty fast. Didn’t have problems navigating. There is a satisfying large variety of slots. And that’s all. I uploaded my documents before I even deposit, weeks passed and they are still pending. I like having my account verified first so I won’t face obstacles in case of withdrawing, but the procedure here is non existent. Also one more thing I really disliked. Woocasino offers Play’n Go slots. In matter of fact, it doesn’t. There is only 1 game available. All other slots from Play’n Go are absolutely nowhere to be found.
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